Data Quadrant Awards 2020

Contract Lifecycle Management


SoftwareReviews names Apttus Contract Management, SAP Ariba, and IBM Emptoris Contract Management as Contract Lifecycle Management Data Quadrant Award Winners.


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Contract Lifecycle Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
Buyer's Guide View Preview
Contract Lifecycle Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


SAP

SAP Ariba

Discover qualified suppliers, speed up your sourcing cycles, and create the most competitive, best-value agreements for rapid, sustainable savings.

8.4

Composite
Score

Composite
Score

+92

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
10Reviews

IBM

IBM Emptoris Contract Management

IBM Emptoris® Contract Management is a web-based tool to manage your legal contracts between parties and to maintain the contracts for the parties. Through this application, you can create, approve, negotiate, execute, and amend contracts. You can also organize existing or completed contracts into a repository for future reference.

8.3

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
13Reviews

Apttus

Apttus Contract Management

With Intelligent Contract Lifecycle Management (CLM) from Apttus, innovative Chief Legal Officers have reinvented their contract processes. Capitalizing on the power of AI, these legal leaders are delivering consistent execution of best practices across the contract lifecycle.

8.2

Composite
Score

Composite
Score

+94

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
14Reviews

Vendor Capability Awards


Availability and Quality of Training

IBM Emptoris Contract Management

Badge Winner

Breadth of Features

PandaDoc Contracts

Badge Winner

Business Value Created

IBM Emptoris Contract Management

Badge Winner

Ease of Customization

Agiloft Contract Lifecycle Management Suite

Badge Winner

Ease of Data Integration

IBM Emptoris Contract Management

Badge Winner

Ease of IT Administration

SAP Ariba

Badge Winner

Ease of Implementation

IBM Emptoris Contract Management

Badge Winner

Product Strategy and Rate of Improvement

Apttus Contract Management

Badge Winner

Quality of Features

IBM Emptoris Contract Management

Badge Winner

Usability and Intuitiveness

SAP Ariba

Badge Winner

Vendor Support

Apttus Contract Management

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

IBM Emptoris Contract Management


Breadth of Features

PandaDoc Contracts


Business Value Created

IBM Emptoris Contract Management


Ease of Customization

Agiloft Contract Lifecycle Management Suite


Ease of Data Integration

IBM Emptoris Contract Management


Ease of IT Administration

SAP Ariba


Ease of Implementation

IBM Emptoris Contract Management


Product Strategy and Rate of Improvement

Apttus Contract Management


Quality of Features

IBM Emptoris Contract Management


Usability and Intuitiveness

SAP Ariba


Vendor Support

Apttus Contract Management


Other Evaluated Vendors


Oracle

Oracle Procurement Cloud

Modern procurement starts with standardizing, streamlining, and automating the source-to-pay process. With Oracle Procurement Cloud, you'll gain a more efficient, effective, and influential procurement organization that helps keep costs under control by selecting the best suppliers, enforcing policy, and managing supplier risk.

7.7

Composite
Score

Composite
Score

+80

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

39Reviews

PandaDoc Inc

PandaDoc Contracts

Seamless PandaDoc integrations with every leading CRM allow sales teams to create, send, track, and sign contracts without leaving their CRM. Deploying PandaDoc as an add-on to your CRM eliminates the frustration of using multiple systems while keeping onboarding and training time to a minimum.

7.7

Composite
Score

Composite
Score

+77

Emotional
Footprint

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

20Reviews

Docusign Inc

DocuSign CLM (SpringCM)

DocuSign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees.

7.7

Composite
Score

Composite
Score

+78

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

20Reviews

Icertis Inc

Icertis Contract Management

The Icertis Contract Management (ICM) platform is the leading contract management solution in the cloud. ICM’s easy-to-use, intelligent, enterprise-wide contract management software transforms the foundation of commerce by turning contracts into valuable corporate assets. The Icertis platform has powerful features that address all types of contracts, throughout the entire contract lifecycle, across the enterprise.

7.6

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

74%

Likeliness to
Recommend

Likeliness
to Recommend

27Reviews

Conga

Conga Contracts

Conga Contracts is a hybrid contract lifecycle management (CLM) solution that helps organizations to generate, track, maintain and report on different business contracts. With our intelligent contracts solution, it’s easier than ever to draft, negotiate, approve, store, and analyze every agreement. You’re going to love it—we pinky promise.

7.6

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

67%

Likeliness to
Recommend

Likeliness
to Recommend

24Reviews

Agiloft

Agiloft Contract Lifecycle Management Suite

Built on a no-code platform, Agiloft's flagship contract lifecycle management suite (CLM) comes with fully customizable best practice functionality for buy and sell-side contract management including repository and templates, clause library, flexible approval workflows, built-in AI, security and compliance safeguards, automated notifications and seamless integration with existing systems.

7.0

Composite
Score

Composite
Score

+78

Emotional
Footprint

Emotional
Footprint

54%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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