PandaDoc Contracts Customer Reviews 2023

What is PandaDoc Contracts?

Seamless PandaDoc integrations with every leading CRM allow sales teams to create, send, track, and sign contracts without leaving their CRM. Deploying PandaDoc as an add-on to your CRM eliminates the frustration of using multiple systems while keeping onboarding and training time to a minimum.

Company Details

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Awards & Recognition

PandaDoc Contracts won the following awards in the Contract Lifecycle Management category

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PandaDoc Contracts Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PandaDoc Contracts.

83 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PandaDoc Contracts?

8% Negative

4% Neutral

88% Positive

Pros

Reliable
Trustworthy
Fair
Acts with Integrity

Feature Ratings

Average 81

E-Signature

90

Contract Authoring

85

Contract Approval

84

Workflow

84

Integration

82

Obligation Management

80

Clause Management

79

Searchable Repository

78

OCR Support

75

Reporting Analytics

74

Redlining

72

Vendor Capability Ratings

Average 81

Ease of Implementation

90

Ease of Data Integration

84

Quality of Features

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

81

Breadth of Features

80

Ease of Customization

80

Availability and Quality of Training

79

Usability and Intuitiveness

76

Vendor Support

75

Business Value Created

72

PandaDoc Contracts Reviews

Carl E.

Role: Consultant
Industry: Utilities
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Great product with great integration to our CRM

Likeliness to Recommend

10 / 10

What differentiates PandaDoc Contracts from other similar products?

The integration into our CRM is perfect for our needs, it was easy to set up and saves a lot of time due to the importing of data.

What is your favorite aspect of this product?

Time saved from the imported data from our CRM

What do you dislike most about this product?

Random outages can be frustrating but these don't happen often

What recommendations would you give to someone considering this product?

Check if you can integrate into your CRM, if so look into how much time you could save by automating the data being imported into your documents

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Saves Time

Sa'id K.

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Fantastic product & Awesome Customer Support

Likeliness to Recommend

10 / 10

What differentiates PandaDoc Contracts from other similar products?

The ease of use and the intuitiveness of the application

What is your favorite aspect of this product?

Managing workflow

What do you dislike most about this product?

When a signer requires a change, the whole signing process will need to be started afresh. I will prefer for it to allow the change and alert the other signers about the change document

What recommendations would you give to someone considering this product?

Its awesome, and its is recommended for small business because of the affordability

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rachel R.

Role: Finance
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

The best contract management solution out there!

Likeliness to Recommend

10 / 10

What differentiates PandaDoc Contracts from other similar products?

Ease of use, it can be used successfully by both legal professionals and non-legal professionals. Its intuitive and easy to learn.

What is your favorite aspect of this product?

Template creation from existing documents

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

Learn about all the features and utilize everything valuable to you, its a great tool.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Most Popular PandaDoc Contracts Comparisons

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PandaDoc Contracts

PandaDoc Contracts

What is PandaDoc Contracts?

Company Details

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Awards & Recognition

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

PandaDoc Contracts Ratings

83 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love PandaDoc Contracts?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Contract Authoring Creation of the contract with legal controls such as contract structure, required information, drafting parameters. Integration with MSFT Word is high value.

Contract Approval Automated and hierarchical approval process from one or many approvers of a contract(s) within the CLM system.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Integration Linkage from CLM to transactional systems such as order management systems, accounts payable systems, CRM, P2P/S2S, Legal Matter solutions, and risk management

Obligation Management Obligations, deliveries, SLA status, key event tracking of contract events through the CLM system

Clause Management Presence of a clause library, ability to build clause libraries, AI overlay for review and analysis of contract clauses via Machine Learning

Searchable Repository Storage and indexing of contracts by various criteria, including meta-tagging capabilities. Online access to all personnel that need access to them

OCR Support Automated import of 3rd party and legacy agreements

Reporting Analytics Perform analysis of contract portfolio and provide insights into the contract portfolio.

Redlining Ability to redline agreements, with version control, and across various document formats.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

PandaDoc Contracts Reviews

Carl E.

Great product with great integration to our CRM

Likeliness to Recommend

Pros

Sa'id K.

Fantastic product & Awesome Customer Support

Likeliness to Recommend

Pros

Rachel R.

The best contract management solution out there!

Likeliness to Recommend

Pros

Most Popular PandaDoc Contracts Comparisons

Oracle Fusion Cloud Procurement

DocuSign CLM

Conga Contracts

Conga CLM

SAP Ariba

Icertis Contract Intelligence Platform

Feature Ratings

E-Signature

Contract Authoring

Contract Approval

Workflow

Integration

Obligation Management

Clause Management

Searchable Repository

OCR Support

Reporting Analytics

Redlining

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Business Value Created