Data Quadrant Awards 2020

Business Process Management


SoftwareReviews names Appian BPM Software, Nintex Promapp, K2 BPM Software, FileMaker Platform, Agiloft BPM, and OpenText AppWorks Platform (formerly OpenText Process Suite) as Business Process Management Data Quadrant Award Winners.


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Business Process Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
Buyer's Guide View Preview
Business Process Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Appian

Appian BPM Software

All businesses have one thing in common. They're all different. Different plans. Different processes. Different cultures. Be better at being different with Appian. Use market-leading BPM Software to design, execute, manage, and optimize your processes so you can be better at what makes you truly stand out.

8.9

Composite
Score

Composite
Score

+96

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
11Reviews

Nintex

Nintex Promapp

Promapp is cloud based process management software for creating and storing business processes online. It's easy to use, and being a fully web based tool, process changes are performed and approved online, in the cloud. With Promapp, your business teams can turn complex process maps, Visio charts and lengthy procedure documents into clean, simple process maps that everyone can follow.

8.8

Composite
Score

Composite
Score

+95

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
11Reviews

K2

K2 BPM Software

K2’s low-code process automation platform enables enterprises to speed time-to-market and simplify the creation of modern process applications, automate workflows and transform their businesses.

8.7

Composite
Score

Composite
Score

+94

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
16Reviews

Filemaker

FileMaker Platform

The FileMaker Platform is simply powerful software for creating custom apps that work seamlessly across iPad, iPhone, Windows, Mac and the web.

8.4

Composite
Score

Composite
Score

+94

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
13Reviews

Agiloft

Agiloft BPM

Increase organizational agility, optimize efficiency, and improve performance with Agile BPM that dynamically adapts to evolving business needs. Administrators can make deep configuration changes using only a browser, so there's no need to bring in programmers every time your process changes.

8.2

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
10Reviews

OpenText

OpenText AppWorks Platform (formerly OpenText Process Suite)

OpenText Business Process Management (BPM) Suite enables businesses to rapidly understand and automate even the most complex processes with software tools that allow strategic CIOs to work with lines of business to identify new opportunities to drive their agenda of growth and innovation.

8.2

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
10Reviews

Vendor Capability Awards


Availability and Quality of Training

OpenText AppWorks Platform (formerly OpenText Process Suite)

Badge Winner

Breadth of Features

Appian BPM Software

Badge Winner

Business Value Created

Nintex Promapp

Badge Winner

Ease of Customization

Nintex Promapp

Badge Winner

Ease of Data Integration

Nintex Promapp

Badge Winner

Ease of IT Administration

Nintex Promapp

Badge Winner

Ease of Implementation

OpenText AppWorks Platform (formerly OpenText Process Suite)

Badge Winner

Product Strategy and Rate of Improvement

K2 BPM Software

Badge Winner

Quality of Features

Appian BPM Software

Badge Winner

Usability and Intuitiveness

Nintex Promapp

Badge Winner

Vendor Support

Appian BPM Software

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

OpenText AppWorks Platform (formerly OpenText Process Suite)


Breadth of Features

Appian BPM Software


Business Value Created

Nintex Promapp


Ease of Customization

Nintex Promapp


Ease of Data Integration

Nintex Promapp


Ease of IT Administration

Nintex Promapp


Ease of Implementation

OpenText AppWorks Platform (formerly OpenText Process Suite)


Product Strategy and Rate of Improvement

K2 BPM Software


Quality of Features

Appian BPM Software


Usability and Intuitiveness

Nintex Promapp


Vendor Support

Appian BPM Software


Other Evaluated Vendors


Nintex

Nintex Workflow Automation

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

8.0

Composite
Score

Composite
Score

+92

Emotional
Footprint

Emotional
Footprint

74%

Likeliness to
Recommend

Likeliness
to Recommend

13Reviews

Microsoft

Microsoft BizTalk Integration Platform

Customers trust Microsoft BizTalk to integrate disparate applications and heterogeneous data to deliver solutions such as payment processing, supply chain management, business-to-business EDI, real-time decision making, and reporting.

7.9

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

51Reviews

Oracle

Oracle Business Process Management Suite 12c

Oracle Business Process Management Suite 12c is the most complete and business user-friendly BPM solution available. It delivers real-time results via Business Activity Monitoring, supports design and implementation of all process types and case management flows, and delivers a rapid ROI while enhancing your operational effectiveness.

7.7

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

67Reviews

SAP

SAP Business Workflow

Reduce the cost of process development and deployment – and connect heterogeneous systems within and beyond your enterprise. Our business process management (BPM) and integration solutions can help your business and IT professionals efficiently model, implement, integrate, and monitor your processes.

7.6

Composite
Score

Composite
Score

+72

Emotional
Footprint

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

62Reviews

Bizagi

Bizagi BPM Suite

From design and modeling to automation and deployment, Bizagi BPM Software supports the complete BPM lifecycle to make continuous improvement a reality.

7.5

Composite
Score

Composite
Score

+78

Emotional
Footprint

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

Pegasystems

Pega BPM

Pega 7 BPM streamlines your operations so you can reduce costs and improve business agility. Pega is recognized by leading analyst firms as the most comprehensive and unified BPM platform.

7.1

Composite
Score

Composite
Score

+74

Emotional
Footprint

Emotional
Footprint

67%

Likeliness to
Recommend

Likeliness
to Recommend

12Reviews

Ninox

Ninox

The Ninox Private Cloud environment serves all companies with special requirements regarding their IT-Infrastructure.

7.1

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

61%

Likeliness to
Recommend

Likeliness
to Recommend

10Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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