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Data Quadrant Awards 2019

Team Collaboration


SoftwareReviews names Slack, Asana, Cisco Webex Teams, Basecamp3, and Igloo as Team Collaboration Data Quadrant Award Winners.


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Team Collaboration

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
Team Collaboration Data Quadrant

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Slack

Slack

Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.

8.8

Composite
Score

Composite
Score

+88

Emotional
Footprint

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
31Reviews

Asana

Asana

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

8.6

Composite
Score

Composite
Score

+84

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
27Reviews

CISCO

Cisco Webex Teams

Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

8.3

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
64Reviews

Basecamp

Basecamp3

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

8.1

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
31Reviews

Igloo

Igloo

Your Igloo starts with our built-in features: blogs, calendars, file sharing, forums, microblogs,tasks and wikis. You can use them together, or only the ones you need. Your team will love it and IT can rest easy knowing your data is in one secure location instead of spread across multiple consumer-grade applications.

7.8

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

74%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
32Reviews

Vendor Capability Awards


Availability and Quality of Training

Cisco Webex Teams

Badge Winner

Breadth of Features

Slack

Badge Winner

Business Value Created

Cisco Webex Teams

Badge Winner

Ease of Customization

Igloo

Badge Winner

Ease of Data Integration

Slack

Badge Winner

Ease of IT Administration

Slack

Badge Winner

Ease of Implementation

Asana

Badge Winner

Product Strategy and Rate of Improvement

Asana

Badge Winner

Quality of Features

Slack

Badge Winner

Usability and Intuitiveness

Slack

Badge Winner

Vendor Support

Cisco Webex Teams

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Cisco Webex Teams


Breadth of Features

Slack


Business Value Created

Cisco Webex Teams


Ease of Customization

Igloo


Ease of Data Integration

Slack


Ease of IT Administration

Slack


Ease of Implementation

Asana


Product Strategy and Rate of Improvement

Asana


Quality of Features

Slack


Usability and Intuitiveness

Slack


Vendor Support

Cisco Webex Teams


Other Evaluated Vendors


Microsoft

Microsoft Teams

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

7.4

Composite
Score

Composite
Score

+72

Emotional
Footprint

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

82Reviews

Evernote

Evernote

Capture, organize, and share notes from anywhere. Your best ideas are always with you and always in sync.

7.2

Composite
Score

Composite
Score

+70

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

27Reviews

Smartsheet

Smartsheet

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

7.0

Composite
Score

Composite
Score

+62

Emotional
Footprint

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

22Reviews

Atlassian

Stride

Stride is the complete team communication solution

6.9

Composite
Score

Composite
Score

+59

Emotional
Footprint

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

28Reviews

Jive

Jive'n

Jive-n gives you one place with everything you need to get your job done. It works wherever you do, with fantastic integrated mobile apps that keep you connected on the go.

6.5

Composite
Score

Composite
Score

+57

Emotional
Footprint

Emotional
Footprint

69%

Likeliness to
Recommend

Likeliness
to Recommend

22Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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