Team Collaboration
SoftwareReviews names Slack, Asana, Cisco Webex Teams, Basecamp3, and Igloo as Team Collaboration Data Quadrant Award Winners.
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Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional
“magical” components such as market presence and analyst opinion, which are opaque in nature
and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT
and business professionals. The placement of a software in the Data Quadrant indicates its
relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare
software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
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Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset
Software Experience
When distilled down, the software experience is shaped by both the experience with the software
and the relationship with the vendor. Evaluating enterprise software along these two dimensions
provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood
of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor
capabilities (e.g. software implementation, training, customer support, product roadmap) as well as
emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Slack
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
8.8
Composite
Score
Composite
Score
+88
Emotional
Footprint
Emotional
Footprint
92%
Likeliness to
Recommend
Likeliness
to Recommend
Asana
Asana
With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.
8.6
Composite
Score
Composite
Score
+84
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
CISCO
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
8.3
Composite
Score
Composite
Score
+79
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
Basecamp
Basecamp3
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
8.1
Composite
Score
Composite
Score
+81
Emotional
Footprint
Emotional
Footprint
81%
Likeliness to
Recommend
Likeliness
to Recommend
Igloo
Igloo
Your Igloo starts with our built-in features: blogs, calendars, file sharing, forums, microblogs,tasks and wikis. You can use them together, or only the ones you need. Your team will love it and IT can rest easy knowing your data is in one secure location instead of spread across multiple consumer-grade applications.
7.8
Composite
Score
Composite
Score
+79
Emotional
Footprint
Emotional
Footprint
74%
Likeliness to
Recommend
Likeliness
to Recommend
Availability and Quality of Training
Cisco Webex Teams
Breadth of Features
Slack
Business Value Created
Cisco Webex Teams
Ease of Customization
Igloo
Ease of Data Integration
Slack
Ease of IT Administration
Slack
Ease of Implementation
Asana
Product Strategy and Rate of Improvement
Asana
Quality of Features
Slack
Usability and Intuitiveness
Slack
Vendor Support
Cisco Webex Teams
Availability and Quality of Training
Cisco Webex Teams
Breadth of Features
Slack
Business Value Created
Cisco Webex Teams
Ease of Customization
Igloo
Ease of Data Integration
Slack
Ease of IT Administration
Slack
Ease of Implementation
Asana
Product Strategy and Rate of Improvement
Asana
Quality of Features
Slack
Usability and Intuitiveness
Slack
Vendor Support
Cisco Webex Teams
Microsoft
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
7.4
Composite
Score
Composite
Score
+72
Emotional
Footprint
Emotional
Footprint
77%
Likeliness to
Recommend
Likeliness
to Recommend
Evernote
Evernote
Capture, organize, and share notes from anywhere. Your best ideas are always with you and always in sync.
7.2
Composite
Score
Composite
Score
+70
Emotional
Footprint
Emotional
Footprint
76%
Likeliness to
Recommend
Likeliness
to Recommend
Smartsheet
Smartsheet
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
7.0
Composite
Score
Composite
Score
+62
Emotional
Footprint
Emotional
Footprint
72%
Likeliness to
Recommend
Likeliness
to Recommend
Atlassian
Stride
Stride is the complete team communication solution
6.9
Composite
Score
Composite
Score
+59
Emotional
Footprint
Emotional
Footprint
73%
Likeliness to
Recommend
Likeliness
to Recommend
Jive
Jive'n
Jive-n gives you one place with everything you need to get your job done. It works wherever you do, with fantastic integrated mobile apps that keep you connected on the go.
6.5
Composite
Score
Composite
Score
+57
Emotional
Footprint
Emotional
Footprint
69%
Likeliness to
Recommend
Likeliness
to Recommend
For the full press release, click here.
For the full list of vendors in this space, click here.
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.