Cherwell Asset Management (CAM)’s latest release expands its software asset management capabilities with SaaS Analytics. You can use it to analyze SaaS usage and licensing costs, but this first iteration only supports Salesforce and Box.
SaaS Analytics provides visibility into usage and licensing costs from hosted applications. Once a connection is configured to a SaaS application, CAM can collect license and usage data. It then analyzes and presents that data with built-in reporting on license entitlements, assigned licenses, license usage, subscription costs, and annualized savings potential (i.e. the cost of unused licenses). IT asset managers can use this information to identify areas for cost savings and optimize license spending.
Other new features in CAM 15.0 include the ability to add custom network device types and values, improvements to discovery and configuration performance, and verified support for running on AWS.
Source: IT Asset Management Data Quadrant at SoftwareReviews, Report Published May 2019.
As organizations spend more on SaaS applications, the opportunity for waste increases as it becomes easy and common to overspend on licenses. Software asset management tools, when combined with good processes, can analyze license usage information to discover these areas of waste and help organizations optimize their software spend.
Cherwell’s expansion of its asset management tool to include SaaS Analytics will be a welcome addition for organizations that are already using Cherwell’s platform or are looking for a strong all-in-one IT software management solution that can analyze usage of both SaaS and on-premises applications.
However, while core usage and savings data are available, the number of reports that can be produced through SaaS Analytics is currently limited in comparison to more robust software asset management (SAM) tools. In addition, CAM only supports Salesforce and Box in this first version. Cherwell plans to add additional applications in the coming months, starting with Office 365, but if you’re looking for deep SaaS asset management analytics on multiple SaaS applications, you may want to consider a dedicated SAM tool with this capability.
To revitalize and strengthen business transformation, Avaya has outlined a five-step plan for restructuring its product lines, go-to-market strategy, and balance sheet. This tech note evaluates these five steps, highlighting the main contingencies for each step’s successful rollout.
Zoho, a multinational software and web-based business tool provider, has announced the launch of Trident – a hub that brings Zoho’s pre-existing and new unified communications capabilities into a single pane of glass. How will Trident’s addition to Workplace impact customer migrations from Microsoft and Google.
On May 24-25, Informatica held its annual conference in Las Vegas – the first time “in-person” since the beginning of the COVID-19 pandemic.
Custom application development is a strategic differentiator in the digital economy. Organizations need to make good decisions on how to insource or outsource that development or they risk bad software … and worse results.
This note highlights the top three trends to watch for in the 2022 UCaaS marketspace: AR/VR digital workspaces will see sustained investment; UCaaS and customer experience management technologies will continue to blend; and speech functionality will become more sophisticated through AI-driven technology.
Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall provides his trends and keynote highlights for Enterprise Connect 2021, held September 27 to 29.
On October 6, 2021, Front briefed Info-Tech on their latest product functionality and roadmap, alongside their growth in the EMEA region. Front – a unified customer experience platform provider – offers a centralized communications hub that enables the fluid interchange of information for both internal and external communications.
On October 8, 2021, BlueJeans by Verizon announced their “Next-Generation BlueJeans” suite and partnership with Google Glass. The Next-Generation suite ties BlueJeans Meetings to two new products: BlueJeans Spaces and BlueJeans Collab Board.
Vijay Sundaram, Chief Strategy Officer at Zoho, describes a major release of new apps and services focused on enabling hybrid work.