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Zuora Inc

Zuora CPQ

7.1 / 10
Category

What is Zuora CPQ?

Zuora CPQ lets you sell and nurture subscriptions without breaking your sales and customer care processes. Subscription businesses today are shifting from configuring a product to configuring a deal. Deals are a mixed bag of different charge models, contract durations, billing frequencies and more. With Zuora CPQ, you can easily guide your sales reps through the most complex deal arrangements, fast.

Company Details


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Awards & Recognition

Zuora CPQ won the following awards in the Configure, Price, Quote category

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Zuora CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zuora CPQ.

80 Likeliness to Recommend

91 Plan to Renew

70 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zuora CPQ?

7% Negative
17% Neutral
76% Positive

Pros

  • Reliable
  • Effective Service
  • Altruistic
  • Appreciates Incumbent Status

Feature Ratings

Average 72

Rules Engine

80

Product and Service Configuration

78

Multi Currency

77

Renewal Management

77

Visual Configuration

75

Catalog Management

73

Guided Selling

73

Application Integration

71

Workflow & Approvals

71

Quote Development and Administration

69

Reporting and Analytics

69

Vendor Capability Ratings

Average 71

Vendor Support

92

Ease of IT Administration

91

Business Value Created

86

Product Strategy and Rate of Improvement

86

Availability and Quality of Training

83

Ease of Customization

78

Ease of Data Integration

78

Ease of Implementation

78

Quality of Features

76

Breadth of Features

69

Usability and Intuitiveness

61

Zuora CPQ Reviews

Deev P.

  • Role: C-Level
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2021

CPQ is very good and easy.It saves time

Likeliness to Recommend

7 / 10

What differentiates Zuora CPQ from other similar products?

Don't know about other products

What is your favorite aspect of this product?

Approval process

What do you dislike most about this product?

Product structure

What recommendations would you give to someone considering this product?

Not any specific

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Prashant Kumar V.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to use and configurable visual interface

Likeliness to Recommend

10 / 10

What differentiates Zuora CPQ from other similar products?

Easy to use and configurable visual interface. Most of the quoting requirements can be met with point and click configuration rather than writing apex code.

What is your favorite aspect of this product?

Easy to use and configurable visual interface

What do you dislike most about this product?

Some of the standard functionalities required are not available OOB. You need to write custom code to get this functionality working.

What recommendations would you give to someone considering this product?

Please evaluate and assess your CPQ use cases before finalizing the product.

Pros

  • Continually Improving Product
  • Effective Service
  • Inspires Innovation
  • Includes Product Enhancements

Noura H.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Priority product for efficiency

Likeliness to Recommend

10 / 10

What differentiates Zuora CPQ from other similar products?

It is easy to utilize and allows partner changes to be implemented faster then other products.

What is your favorite aspect of this product?

The view that allows you to see the subscription and products and easily manage partners renewals and upgrades, etc. Being able to see a full picture when it comes to a clients account is really beneficial as you are working certain accounts. I don't feel like any other product out there does that.

What do you dislike most about this product?

I can't say that there is anything to mention here.

What recommendations would you give to someone considering this product?

Don't waste time considering and just do it. You will save ample time but having the right product that can help with you day to day work flow.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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