What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Brendan A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Application to deal with online video meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom Rooms is an application used to lead video calls and community archive altering and this application encourages the clients to interface with the customers through their amazing correspondence. It is a critical application for correspondence for the present and long stretch business. This application is flawless with all the working systems.
What is your favorite aspect of this product?
It works effectively on Mac and it needs low essentials for its amassing. It is simple to utilize the application. It furthermore has a social occasion talk feature; with the help of this part, we can analyze business issues in the get-togethers in the oversight of different ace laborers.
What do you dislike most about this product?
The Zoom Rooms application doesn't have such countless weights yet it has a couple of shortcomings which are given here. Sometimes, this application got hanged while using it. This application isn't open for separated mode. In case you have web affiliations simply that time, you can use this application else you can't get updated by its impelled features.
What recommendations would you give to someone considering this product?
We have found this application assists with overseeing clients, it is maybe the best application that we can use to talk with clients. It has moved features of get-together visiting that help with managing the issues in the business. With the help of this application, it is not hard to talk with clients. It is a straightforward and speedy application to talk with clients without any constraints.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Vikalap G.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Great for video conference
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has lot of great features when it comes to video conference and invitation can be sent to external people as well.
What is your favorite aspect of this product?
Zoom is perfect for video conference and audio bridge calls. It helps team working from different locations connect. It is easy to set up calls, user interface is good. And one can join from laptop or even mobile as well.
What do you dislike most about this product?
There is nothing much to dislike, instant message may be has some scope of improvement.
What recommendations would you give to someone considering this product?
This is a reliable product for audio and video conference.
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Priyadarshani K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Amazing tool for workplace.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
All participants can mute/unmute their own audio Host can mute/request to unmute participants The host can set all participants to mute upon entry
What is your favorite aspect of this product?
Up to 100 with free license, up to 1,000 depending on plan and large meeting add-on.
What do you dislike most about this product?
You can store all of your meetings in the cloud depending on your plan. Each plan has different limits on the storage capacity of your cloud. But, actual videos can greatly vary in size.
What recommendations would you give to someone considering this product?
This is an amazing product. just go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
