What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Urvashi K.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
It’s a good software for vedio confrencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It’s basically used for group vedio confrencing
What is your favorite aspect of this product?
Group vedio calls
What do you dislike most about this product?
Share screen and share files, documents are not smooth
What recommendations would you give to someone considering this product?
Need proper knowlegde to share multiple files and to share screen while on a call
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Ankush S.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Oct 2022
A good Product, but somewhere not suitable for me
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think when Zoom comes into the market ,it was really stand above all, however, now it's competitors are doing pretty well
What is your favorite aspect of this product?
Video Conferencing or Group meets I can say
What do you dislike most about this product?
No Adaptability, no changes with time...
What recommendations would you give to someone considering this product?
I think it's good product if you are using it for some particular purpose.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
Tammy H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2022
Spectacular videoconference soft.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The main difference is that it is a stable software, it does not produce many lags and it is always connected to be able to make video calls with superiors or generate the monthly video conferences that we do.
What is your favorite aspect of this product?
My favorite part is the stability of the program, many options, you can transfer the information or share the link in a simple way, multiple connection platforms that it supports, in addition to the fact that the connections last too many hours without any type of problem so far.
What do you dislike most about this product?
I would be ungrateful to speak ill of zoom, it is a program that is at the forefront and has helped me a lot with my team to talk to different departments on which we depend and in addition to our superior IT director.
What recommendations would you give to someone considering this product?
There are many videoconferencing programs to be able to express work progress or to present the main day-to-day problems, request budget approvals, etc. In this sense, I can say that Zoom has fulfilled its mission and I recommend purchasing it.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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