What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Alpa W.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Awesome Features for online meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has a large audience and therefore about every 4 out of 5 individuals are familiar with the functionalities. It's easy to kickstart a meeting without having to waste time training users first.
What is your favorite aspect of this product?
It has clear audio and video. Both aspects have great clarity for smooth communications. Being so easy to use, it;s simple to join meetings engage in a chat while the meeting is on or even raise a hand to get the host's attention.
What do you dislike most about this product?
You can't edit (trim) the video as it's being uploaded to the cloud.
What recommendations would you give to someone considering this product?
We took up zoom when the Covid Pandemic struck and everyone was shifting to online meetings for health concerns. As it became popular, it became our go-to means of communicating remotely. We still use it ever scince with not a single regret. I would highly recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Palak C.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2022
Best product with multiple features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its unique features and user-friendly interface
What is your favorite aspect of this product?
Can divide teams into Breakout Rooms
What do you dislike most about this product?
I don't dislike anything about zoom. I think its the best product for organizing online events
What recommendations would you give to someone considering this product?
This is a very good product for online events you should use zoom it provides multiple features which are very helpful
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Trina S.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Very easy to use
What differentiates Zoom Workplace from other similar products?
The software is far superior to programs due to features such break out rooms
What is your favorite aspect of this product?
Connection to Google calendar
What do you dislike most about this product?
Nothing . It covers all my needs
What recommendations would you give to someone considering this product?
To use the s/w to the fullest of its abilities
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Effective Service
Cons
- Less Caring
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
