What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Soranyela R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Economical and easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Integration with various applications and platforms.
What is your favorite aspect of this product?
Accessibility, it is easy to use, which allows any type of user to have access to it.
What do you dislike most about this product?
So far nothing bothers me.
What recommendations would you give to someone considering this product?
Make sure you have a good internet connection, otherwise the quality of your video conferences may suffer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Jyothsna R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2023
Ease to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Mobile dial in
What is your favorite aspect of this product?
Screen sharing
What do you dislike most about this product?
Some times screen sharing gets blur
What recommendations would you give to someone considering this product?
Definitely can try anyone who is from bigger or smaller organization
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Uma S.
- Role: Finance
- Industry: Chemicals
- Involvement: End User of Application
Submitted Feb 2023
Group HD video and secure group collaboration
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom comes with breakout sessions, which we leverage to split viewers ( for instance clients or employees) into smaller groups for webinars trainings, specific topics or online discussions. Zoom’s chat utility also lets attendees directly communicate with the host.
What is your favorite aspect of this product?
We can record meetings in two clicks with Zoom and also capture audio, video, chat and screen sharing activity. After the video meeting ends, the recording is automatically saved to my local computer.
What do you dislike most about this product?
We can only display up to 49 participants in a single screen of the gallery view. Calling into Zoom line is easy but expensive. The dial-in numbers are available based on whether the host has subscribed to an audio conferencing plan or not
What recommendations would you give to someone considering this product?
Zoom is a premium solution that is designed to take your business communications to the next level. The enhancements to the Zoom platform on free and paid tiers give it a slight edge over the other solutions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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