What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ev M.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Easy to use. Does what it strives to do.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I honestly do not know.
What is your favorite aspect of this product?
Easy and simple to use.
What do you dislike most about this product?
Nothing that I know of.
What recommendations would you give to someone considering this product?
Go for it if it fits your budget.
Pros
- Enables Productivity
- Effective Service
- Saves Time
- Acts with Integrity
Cons
- Slower Product Innovation
- Commodity Features
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Kasia K.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Best way to stay connected for meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is the best way to stay connected. Very easy to use
What is your favorite aspect of this product?
The ease and how multiple people can easily communicate
What do you dislike most about this product?
I don’t dislike anything about zoom
What recommendations would you give to someone considering this product?
Try it out it’s very easy
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Jane D.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
Best virtual meeting option
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's the best there is, excepting the price. There are no hiccups or malfunctions. When compared to rival solutions, it provides markedly superior performance.
What is your favorite aspect of this product?
It's reliable, easy to use, and packed with features like screen sharing, virtual cameras, shared whiteboards, and slide presentations.
What do you dislike most about this product?
Really, I have no issues with its application.
What recommendations would you give to someone considering this product?
Meeting with clients and staff via videoconference has become increasingly important. It's reached an absolute need now. Absolutely necessary. Highly recommended.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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