What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Reyansh D.
- Role: C-Level
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
A communication tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ability to connect fast
What is your favorite aspect of this product?
Ease to access
What do you dislike most about this product?
Video blurring
What recommendations would you give to someone considering this product?
Need to use zoom for business communications
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Paulette B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2023
Good screen share and fruitful remote conversation
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom bundles up multiple functions into one and renders in on our screens. Besides the HD video and audio quality, full-screen view, simultaneous screen sharing and group messaging are some commendable features of Zoom for the takeaway.
What is your favorite aspect of this product?
Zoom is one of the easiest pieces of video conferencing solution and it is a breeze for anyone to connect over Zoom and talk to a remote colleague or customer. Zoom hands us right-on tools to carry out important business meetings and lets us move freely without any hassles.
What do you dislike most about this product?
Zoom does lack one very important feature which is the ability to delete inappropriate comments on the fly. This can be devastating for public events because there is often a bad apple among the bunch.
What recommendations would you give to someone considering this product?
Zoom is the best video conference platform that can suit businesses of any size. I always recommend trying it out yourself and you will not run the risk of spending a lot more money swapping services.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Amit D.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2023
Zoom is widely used for video meetings, webinars..
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
User interface and wide adoption
What is your favorite aspect of this product?
Video conferencing.
What do you dislike most about this product?
Video lag at times
What recommendations would you give to someone considering this product?
There have been rumours about security concerns with Zoom. Do do your own research
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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