What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Luke B.
- Role: C-Level
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Easy to use with a large amount of unique features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
In my opinion, its got the cleanest UI and offers the largest range of features
What is your favorite aspect of this product?
The toolbar when sharing the screen has a wide variety of tools that can be used for Training, giving detailed presentations to large groups
What do you dislike most about this product?
The inability to hide the toolbar. It sometimes can get in the way of what you're presenting
What recommendations would you give to someone considering this product?
Do it! It's definitely the best tool on the market for video conferencing.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Less Friendly Negotiation
- Slower Product Innovation
- Less Inspiring
Please tell us why you think this review should be flagged.
sserumaga D.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Feb 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
it has video conferencing
What is your favorite aspect of this product?
Fantastic product
What do you dislike most about this product?
the network has to be clear
What recommendations would you give to someone considering this product?
its free to download and easy to use
Pros
- Generous Negotitation
- Transparent
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Gábor S.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2023
Ideal for web conferences
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Seamless document sharing. It is easy to see the faces of other people whose cameras are on. Other users can turn off the microphone and camera. The setup screen is simple and you can select functions and conduct webinars. You can send the URL to panelists. Version updates are performed periodically.
What is your favorite aspect of this product?
In recent years, web conferencing has become instantly popular, but when a new tool is introduced, it takes more time and effort to educate users, but this product can be operated intuitively, so you can use it right away.
What do you dislike most about this product?
The meeting will start as soon as you enter the web conference room, but problems may occur such as not being able to hear your voice due to headset problems. If there is a system that allows us to check the operation in the room before the meeting time, I believe the meeting will run smoothly.
What recommendations would you give to someone considering this product?
Easy to use regardless of whether it is small or large scale, one to one Although it is often not turned off, it can be managed collectively. You can share your screen and share your desktop with employees in real time, so you can work without feeling the inconvenience of being at home. In addition, I was able to transmit product information to the other party while moving the camera during internal meetings, etc., so the work went smoothly.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
