What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Rahul D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
A Comprehensive Review of the Zoom Meeting App
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has become one of the most popular video conferencing apps in recent years, and for good reason. The key factors that I believe differentiate Zoom from the rest are ease of use (user-friendly interface), scalability (up to 1000 participants on its paid plans), reliability ( minimal downtime or technical issues), virtual backgrounds, etc
What is your favorite aspect of this product?
Ease of use, reliability, and virtual background feature are my favorite aspect of Zoom.
What do you dislike most about this product?
Zoom has faced several high-profile security issues in the past, including instances of "Zoom-bombing" and concerns over data privacy. So I am concerned about the privacy and security related to personal data.
What recommendations would you give to someone considering this product?
Try out the platform for yourself to get a sense of how it works and if it meets your needs. You can sign up for a free account and test out the basic features to see if it's a good fit.
Pros
- Reliable
- Effective Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Saadat C.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2023
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Better quality and functionality
What is your favorite aspect of this product?
Ability to message stakeholders individually
What do you dislike most about this product?
Nothing really. Except, not everyone has Zoom so it can sometimes be challenging
What recommendations would you give to someone considering this product?
Nothing that comes to mind
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Tom S.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Mar 2023
Much better features than the alternatives
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has many features that which its competitors lack such as higher quality video and audio, and more participations can join a single meeting which is extremely useful for broadcasting events.
What is your favorite aspect of this product?
Lets you make calls with clients outside of the company.
What do you dislike most about this product?
There’s very little to dislike. I would say it comes down to personal preference.
What recommendations would you give to someone considering this product?
Make use of the free trial to see if the features meet your company's needs.
Pros
- Helps Innovate
- Effective Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
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