What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Devansh S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Powerful virtual meeting application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Features like annotations, polls, breakout rooms, whiteboards, etc help in engaging with the audience in a more interactive manner.
What is your favorite aspect of this product?
Zoom provides very good audio and video quality during virtual meetings. It is useful in connecting with clients and audiences who are not present in person at the meeting location. Zoom meetings can be joined from all types of devices. It provides a variety of features for increasing user engagement amongst the meeting participants.
What do you dislike most about this product?
The existing live captioning feature is not efficient and provides inaccurate text sometimes. Apart from this, Zoom has been very useful for me.
What recommendations would you give to someone considering this product?
I would recommend using Zoom for both small and large organizations as it makes collaborating with teammates and clients virtually and effectively.
Pros
- Helps Innovate
- Efficient Service
- Fair
- Acts with Integrity
Please tell us why you think this review should be flagged.
Sanil J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Easy we work with and schedule the calls
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Teams, Gchat
What is your favorite aspect of this product?
Calender syncs up automatically
What do you dislike most about this product?
A little slow and asked to login multiple times
What recommendations would you give to someone considering this product?
A little fast would be okay.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
GODSON K.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
Impressive features but more should be added.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out from other platforms due to its superior meeting features. It offers convenient virtual backgrounds and emojis that allow participants to express reactions without disrupting the meeting flow
What is your favorite aspect of this product?
The ability to instantly message someone whiles in a meeting
What do you dislike most about this product?
The inability to delete inappropriate comments made in chats.
What recommendations would you give to someone considering this product?
I recommend taking advantage of its user-friendly interface and valuable features like virtual backgrounds and emojis.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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