What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Score 8.7
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Score 8.6
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Zoom Workplace Reviews
DEEPIKA T.
- Role: Information Technology
- Industry: Apparel
- Involvement: End User of Application
Submitted Aug 2023
The Most Remarkable Video Conferencing Encounter
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out through its intuitive user interface, delivering smooth video conferencing and high audio-video quality. Its flexibility to adapt to various work settings, coupled with features like whiteboard, polls, and annotations, boosts interactive meetings. While occasional connectivity issues exist, Zoom's global accessibility, recording capability, and cross-time zone collaboration foster efficiency. The platform's simplicity and versatile application make it a prime choice for diverse communication needs.
What is your favorite aspect of this product?
I appreciate Zoom's user-friendly setup, making it easy to initiate and join meetings. The platform's reliable video and audio quality enhance my virtual interactions. Additionally, the cloud-based recording feature allows me to revisit important discussions conveniently. Overall, Zoom streamlines my communication needs and boosts productivity.
What do you dislike most about this product?
While Zoom offers exceptional features, I've encountered occasional audio and video lag during critical conversations. Also, the dependence on stable internet connectivity can lead to disruptions. These factors, though not frequent, can impact the overall communication flow.
What recommendations would you give to someone considering this product?
For those considering Zoom, I suggest assessing your internet stability for seamless communication. Utilize the trial period to explore features like whiteboard, polls, and background options. While Zoom is exceptional, keep privacy concerns in mind. Its effectiveness in remote work and collaborative meetings is undeniable, but testing it in your specific work context is crucial for a confident decision.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Mohit S.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Aug 2023
Satisfies the post pandemic normal of video calls
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
User friendliness, microphone support and licensing cost
What is your favorite aspect of this product?
Breakout rooms
What do you dislike most about this product?
User friendlynees. Not needing an account to use.
What recommendations would you give to someone considering this product?
More phone support features
Pros
- Unique Features
- Performance Enhancing
- Client Friendly Policies
- Altruistic
Please tell us why you think this review should be flagged.
Adam A.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
Zoom product is extremely good for video meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a best product as compare to Skype or Microsoft teams and other similar products in my opinion because i like its video feature much useful as compare to other similar products. The voice quality of zoom is also fantastic and better as compare to other softwares. Zoom has many useful features like screen sharing, file sharing and chat features as well. This is the best product that is being used around the globe for online webinars, interviews, meetings and one to one interaction as well as group interactions. Zoom is highly recommendable for audio and video calls and meetings. It is most popular product.
What is your favorite aspect of this product?
Zoom is one of the best products. Zoom has number of features that are favourite features of its users. I like its almost all features. Video meeting is one of my favourite sspect of this product. Besides video meetings, i like its audio feature. Audio calls are also wonderful and this feature works great. There are multiple other features of Zoom product that are my favourite aspects of this product, for example, its file sharing, screen sharing, chat feature, control feature, hand raising feature etc are its best features. I am using it since long and i can not compare it with any other product because it is simply best.
What do you dislike most about this product?
Its session goes to an end within 40 to 45 minutes. I am talking about unpaid version. It would be much better to extend its time upto 60 minutes. It is the most effective and best product for that reason i recommend to minimize its cost for paid version. I don't find anything else that forces me to write against this best product. Moreover its audio and video quality may further be enhanced. It becomes worst when more people join the video session. Besides these minor issues, zoom product is best and have minimum features to be disliked by anyone.
What recommendations would you give to someone considering this product?
Zoom is the best product for audio meetings with a large group and even best for video meetings. It is the best product for both audio and video online webinars, online interviews, online meetings with short as well as large group of members. I recommend all to consider zoom product for audio video calls. There are features like screen sharing, file sharing, chat and other useful and effective features that motivate me to recommend this product to all the audio video online call lovers. It is highly recommended for all to consider zoom product without any hesitation and doubt in mind.
Pros
- Enables Productivity
- Unique Features
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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