What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sanket M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2023
Good product but improvements needed
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's easy to implement and use. Integrated well with outlook
What is your favorite aspect of this product?
Features are nice
What do you dislike most about this product?
It's getting pricey as compared to Teams
What recommendations would you give to someone considering this product?
Be clear about how many users really need ZOOM lic. See if TEAMS maybe a better fit
Pros
- Trustworthy
- Unique Features
- Respectful
- Altruistic
Please tell us why you think this review should be flagged.
Mukesh K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Fantastic Meeting & ConferencingTool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom differentiates itself through its user-friendly interface, robust video conferencing features, and scalability for both small meetings and large webinars.
What is your favorite aspect of this product?
What I love most about Zoom is its lightweight nature and its user interface.
What do you dislike most about this product?
From a features perspective, I appreciate everything, but their pricing seems a bit steep.
What recommendations would you give to someone considering this product?
When considering Zoom, I highly recommend evaluating your specific needs in terms of participant limits, features, and pricing plan.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Karrie C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2023
High Quality at a great price!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very user-friendly. Zoom is always improving and adding new features to the platform. The audio and video quality is top-notch. Has a great support team!
What is your favorite aspect of this product?
Meetings can last up to 30 hours and unlimited file storage. Zoom can integrate with over 1,000 apps
What do you dislike most about this product?
Every once and a while it freezes up.
What recommendations would you give to someone considering this product?
I would say give it a try. Your business with thank you!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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