What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Rishika S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2026
a massive team morale boost.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
we do our virtual happy hours on zoom workplace and it is, in fact, fun. it is better since it has the so-called immersive view, which makes it look like we are all sitting in a cafe or a boardroom. it makes a big difference in the sense of connectedness within the team.
What is your favorite aspect of this product?
i personally enjoy the avatar option when i am having a bad hair day and still want to be expressive during a conference call, or the apps that you can play through the app itself, like kahoot or heads up, which are also great when it comes to team building. it does not feel like an enterprise software wants you to enjoy using it, which is unusual in enterprise software.
What do you dislike most about this product?
a few of the fun options such as the studio effects are buried somewhere in the settings. it took me a long time to discover how to give myself a digital mustache.
What recommendations would you give to someone considering this product?
in case you are interested in creating a more successful culture within a remote team, it is the tool. it helps to make work less robotic and more human.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2026
Reliable and Efficient for Daily Collaboration
Likeliness to Recommend
Pros
- Unique Features
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Productive
- Less Effective Service
Please tell us why you think this review should be flagged.
Payal S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2026
Supreme in taking international calls.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Translation and captioning of zoom is far superior to the same feature in google meet. It is very helpful when we speak with our overseas team, and the language barrier arises.
What is your favorite aspect of this product?
We like the vanity features such as the lighting adjustment that helps in the dark room meetings the behavior of scheduling more frequent meetings with the same link is also an excellent option. The host dashboard is also very clear and allows me to handle the participants. It includes a very professional appearance.
What do you dislike most about this product?
It has become slightly prohibitive to a full license alongside some of the newer entrants. I would like the entry level of paid plan to have a few features added.
What recommendations would you give to someone considering this product?
We suggest zoom to any international team. The video quality and captions play a significant role in ensuring everyone is on board.
Pros
- Reliable
- Unique Features
- Client's Interest First
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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