What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
- Role: Finance
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2021
Irresistible and robust with screen share.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jay T.
- Role: Student Academic
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2021
Easy to use and very effective
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has some adance features like a screen controller and there is access to the host to control the audience by mute or remove from the meeting.
What is your favorite aspect of this product?
I like the user interface of zoom which is very easy to use. Also in the paid version, there is an option to ask questions which is answered by the speaker. Also there is a tracking system of the answers that are answered or not like that.
What do you dislike most about this product?
There is a very time taking situation while you are opening the zoom meeting link in a browser. Other than it is the best tool to use.
What recommendations would you give to someone considering this product?
If you want to set a meeting with your team then it is the best way to do meet in a very effective way. This tool is also useful when the team is working from home remotely.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Kohei S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Intuitive and easy to use and configure: Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It supports up to 100 participants in its free version and can serve up to 10,000 participants in corporate packages. The free plan allows you to organize an unlimited number of individual meetings and group meetings of 40-minute sessions.
What is your favorite aspect of this product?
Zoom is a multiplatform tool, since it allows you to connect between desktops, mobile devices and room systems, so everyone can join: departments, offices and remote participants. So it can be run on Windows, Mac, Linux, iOS and Android operating systems. Among the main features that stand out are: its intuitive user interface, the speed to join the rooms and the ease of sharing the screen.
What do you dislike most about this product?
The video quality is not the most optimal compared to other platforms.
What recommendations would you give to someone considering this product?
Zoom is a comprehensive cloud-based video conferencing platform that allows you to organize individual or group virtual meetings very easily.
Pros
- Fair
- Transparent
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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