What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
JUDE K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2021
Amazing Cpmmunication Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The feartures are rich on both ends , the host end and the participants end. Very easy to use. The performance is excellent.
What is your favorite aspect of this product?
The meeting capacity is huge, one can have upto 500 people on a single video call. The streaming offered by zoom is smooth , they have minimum latency and high frame rates. The URL invite codes are easy. They offer virtual backgrounds. There is the ability to control camera and audio. The videos are HD and the audios clear. There is real time editing.
What do you dislike most about this product?
There are no toll-free dial-in numbers fr the united states. There is no way to add description or the agenda of the meeting to use as an invite from the app.
What recommendations would you give to someone considering this product?
Zoom offers an amazing platform to hold meetings virtually through video conferencing and even audio conferencing , the videos are high definition and audios very clear. They offer the highest participant capacities and their streamimg is the smoothest.This platform is the very best.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Mar 2021
Be like a boss with live conferencing.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
Great app with a lot of capabilities
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Slower Product Innovation
Please tell us why you think this review should be flagged.
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