What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Muhammad Waqar A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Zoom Makes Video Conferencing Easier
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very simple in interface with uninterrupted video conferencing. It effectively reduces the cost of communication.
What is your favorite aspect of this product?
Uninterrupted video conferencing with white-board, screen share, file transfer and chats
What do you dislike most about this product?
Members can't record the session
What recommendations would you give to someone considering this product?
Zoom is good choice for fully interactive video-conferencing.
Pros
- Effective Service
- Saves Time
- Fair
- Helps Innovate
Please tell us why you think this review should be flagged.
kareem e.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
A quick journey with zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a very user friendly
What is your favorite aspect of this product?
Light weight app for conducting meetings easily
What do you dislike most about this product?
I haven't any thing, I love this app so much
What recommendations would you give to someone considering this product?
While using this app you have to make sure of a good network connection
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Hang L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Exceptional software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Specifically, Zoom in the support area has the option to ask frequently asked questions and a forum, however BlueJeans does not have this feature
What is your favorite aspect of this product?
Zoom is available for free right out of the box. It is simple software that can be used for a variety of purposes. You can create and schedule meetings using any calendar. Zoom will automatically integrate with your calendar to create events and meeting notifications. that you are hosting or have been invited to. That you may have video meetings or only audio meetings
What do you dislike most about this product?
The capacity for live broadcasts is limited and for this reason it cannot be used as a live broadcast software in conjunction with solutions for seminars and web meetings.
What recommendations would you give to someone considering this product?
Have a good internet connection to avoid disconnecting the video call and in this same way perfectly enjoy all its services
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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