What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Md. Sajjad H.
- Role: Student Academic
- Industry: Agriculture
- Involvement: End User of Application
Submitted Sep 2021
Zoom- the best audio and video conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom interface and ease of use is better than google meet.
What is your favorite aspect of this product?
Zoom interface is very appealing to me. It is very use to operate zoom features. Smooth audio and video conferencing is one of the best attracting parts for me. Screen sharing option is very useful for me.
What do you dislike most about this product?
Limited 40 minutes free version for audio and video conferencing is a disappointing fact for me.
What recommendations would you give to someone considering this product?
II can recommend zoom to anyone confidently for using it for audio and video conferencing. Zoom has enhanced my productivity and saved time, energy and money through virtual presence in working place.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Nina R.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Oct 2021
A classic for conferences is Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I would compare Zoom, with other platforms of the same nature Cisco Webex, it is a video conferencing app that has been on the market for a long time, it offers a very good free version that is worth reviewing, especially since it has expanded the functions of the premium version from 50 to 100 participants.
What is your favorite aspect of this product?
It is a free application that has a series of payment plans that extend its functionalities. In general terms, it works as a streaming platform supported by the cloud that allows real-time video calls, where the main difference lies in the fact that Zoom allows you to save the conferences or conversations that take place in it.
What do you dislike most about this product?
Sometimes the Internet goes down, interrupting online meetings without warning, in whole or in part: It also happens that software programs have difficulties or someone may experience technical problems with their laptop.
What recommendations would you give to someone considering this product?
You must allocate a budget for hiring the tool, in case you choose a payment option. Today more than ever, they are a worthwhile investment for organizations of all sizes, especially as remote working around the world is practically becoming a business law that they cannot ignore.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Karissa R.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2021
Zoom is a fantastic product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has many additional features and functionality compared to GoToMeeting
What is your favorite aspect of this product?
Ability to take control of someone screen so easily.
What do you dislike most about this product?
Don't have the ability to go back to the messages from meetings
What recommendations would you give to someone considering this product?
Compare zoom and GTM side by side, Zoom definitely takes the win!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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