What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Zoey J.
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2022
A Software for Audio/Video meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's just an accessible application that may be utilized on a variety of platforms, including my mobile phone and desktop system. It comes in handy when a large group of individuals is needed for a conference. The audio quality is much superior when contrasted to other conventional tools. We may also send messages personally to everyone in the conference. We also have the ability to record any kind of session.
What is your favorite aspect of this product?
I frequently utilize Zoom to interact with my colleagues for seminars or meetings that demand a large number of persons to participate, and meeting recording is indeed essential. I use it for all voice / video meeting with my colleagues and customers.
What do you dislike most about this product?
It has a time restriction of 40 mins, much like lengthy meets, and you must rejoin the meeting after 40 mins. Zoom also has a lot of connectivity troubles because it demands a high-speed broadband service. It does not enable us to join using browsers on our cellular phones and instead requires us to install an application. Its user interface is not as nice as that of other comparable programs.
What recommendations would you give to someone considering this product?
Zoom is the greatest video conferencing tool on the market and it is strongly recommended.
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Evan C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Amazing app for online seminars and conferences
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom offers better video quality than any other seminar software, which is essential since you don't want choppy video when the meeting is taking place.
What is your favorite aspect of this product?
Seminars and meetings have never been so accessible before using zoom, from the comfort of our home, or place of rest we can meet, share ideas, plans, discuss issues without any inconvenience. With the help of an excellent HD video and audio, it allows us to create online rooms and events, the best of all is that you can use it wherever you feel most comfortable; PC, Smartphone, mobile devices, you can download the application or simply use it from the browser. With a balance of more than 1000 participants.
What do you dislike most about this product?
It is not possible to have a meeting of more than 1 hour using the free plan, otherwise there is nothing else that I dislike.
What recommendations would you give to someone considering this product?
Zoom offers excellent tools to have a good and solid communication during seminars, it has chat; to communicate both inside and outside the meeting safely, in addition to calls that will be saved in the cloud, if desired. Carry out online events, adapting the room suddenly to the topic to be discussed or to the comfort and taste of the attendees, who receive an invitation through a link. No need to spend a whole day in the office.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Zainab M.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
Zoom simply meets my video meeting needs.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zooms greatest point of differential is with its level of popularity, amongst professionals. This has been most helpful when initiating work-related communication with persons outside of my organization.
What is your favorite aspect of this product?
I so much love the quality Zoom provides me on mobile devices. For the most part, I can perform all basic video conferencing functions, from the comfort of my mobile device.
What do you dislike most about this product?
Zoom makes it impossible for non-Zoom users to join meetings, without being mandated to download the Zoom app. and signup for Zoom. I think people who have a meeting code, should be able to join meetings from their web browser, without needing to install the Zoom software or sign-up to be users.
What recommendations would you give to someone considering this product?
For the most part, there is a reason why Zoom is perhaps the most popular video conferencing tool out there.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.