What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Tigran P.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2022
Zoom review
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is the most used video conferencing software. THe quality of screen share is amazing.
What is your favorite aspect of this product?
It is really easy to install. Zoom is also very user friendly and easy to use. THe quality of screen sharing is amazing as it never lags, unlike similar products. The audio quality is decent. Last but not least the feature set for Zoom is good enough for me for my daily activities.
What do you dislike most about this product?
The video quality is really poor. You can have a high speed internet and still have problems with video sharing. Also Zoom can add more background wallpapers for better user experiencebetter user
What recommendations would you give to someone considering this product?
It is worth trying Zoom. Everyone nowadays is using this software so you have high quality audio conferences using Zoom
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
Gurveen K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Fantastic Product! Good pricing plans.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is open to third-party integrations as well. With support for third-party plugins, you can ease your tasks. For example, you can join a Microsoft Teams meeting by using Zoom.
What is your favorite aspect of this product?
Zoom comes with a handy feature—Touch up my appearance.This feature lets you smooth out your skin, removes dark circles under your eyes, and beautifies your face. This feature makes me feel confident whenever I am conducting any meeting.
What do you dislike most about this product?
Basic plan has a lot of limitations.
What recommendations would you give to someone considering this product?
Zoom is a Productivity Tool. It helps you get more done in less time by removing geography as a barrier to face-to-face meetings. Zoom’s technology keeps getting better.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
rose g.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Mar 2022
Zoom is the way to go!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's got everything you need for virtual meetings! It's a great tool to have for all home offices and businesses. I work in automotive and we deal with people all over the country so its pretty great to have this option!
What is your favorite aspect of this product?
easy meeting set up!
What do you dislike most about this product?
sometimes the lag
What recommendations would you give to someone considering this product?
Absolutely use this product over any other meeting tool! It is well worth it and easy to use! Best tool around!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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