What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Dharamvir S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
The best meeting tool for audio/video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The clarity of audio/video conferencing won my heart, even on low internet bandwidth the application manage work properly through the network simulation. Zoom meeting is available on a mobile device, a desktop computer(Windows and Mac), or a tablet, and also includes a Web-based app for joining meetings. This platform is some unique features that help me pick Zoom as the best collaboration tool such as Webinar is an add-on, live poll facility for webinar organiser, live transcription with the automated caption, virtual classroom, breakout room, emoji section, inbuilt integration with MS Teams, a concept of split zones, globally VoIP support.
What is your favorite aspect of this product?
Zoom meeting platform is the easiest platform to adopt anyone no matter person is technical or non-technical and all credit goes to a neat and clean user interface along with flawless navigation. You can start a quick meeting or audio/video conference call. Sharing the screen is too easy and recently they added the MS Team's screen share facility. The ability to record has been helpful and the new transcription feature is a nice addition and also connects well with smart TVs. Integration with Outlook and Google Calendar is really helpful and beneficial. Quick 1:1 chat or group chat and fast file transfer is also very good feature for me.
What do you dislike most about this product?
The zoom meeting platform is the most commonly used platform across all industries. This application works perfectly fine for me which fulfils all my meeting needs without any hiccup. But there are a few times I found intermittent disconnection especially when I am using VoIP calls. I wish Zoom should support all countries for VoIP calls because currently, a few middle east country VoIP calls are not supported. I wish an accidentally sent message can be deleted at another end as well, a similar approach as Whatsapp. The Zoom team can also think about another Whatsapp approach for acknowledgement such as a message being sent/read/delivered.
What recommendations would you give to someone considering this product?
If anyone is looking for a simple and secure meeting platform then please go for the Zoom Video meeting tool. Zoom is mostly recognised for being used as an online collaboration application and is an integrated content delivery system instead of other technologies. It comes with HD video and audio, web conferencing, discussion capabilities, and a virtual switchboard for organisations. Zoom Rooms boosts the performance of our meeting without any cost and time because it is easy to use and which is highly customisable and scalable.
Pros
- Trustworthy
- Unique Features
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Brendan A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Application to deal with online video meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom Rooms is an application used to lead video calls and community archive altering and this application encourages the clients to interface with the customers through their amazing correspondence. It is a critical application for correspondence for the present and long stretch business. This application is flawless with all the working systems.
What is your favorite aspect of this product?
It works effectively on Mac and it needs low essentials for its amassing. It is simple to utilize the application. It furthermore has a social occasion talk feature; with the help of this part, we can analyze business issues in the get-togethers in the oversight of different ace laborers.
What do you dislike most about this product?
The Zoom Rooms application doesn't have such countless weights yet it has a couple of shortcomings which are given here. Sometimes, this application got hanged while using it. This application isn't open for separated mode. In case you have web affiliations simply that time, you can use this application else you can't get updated by its impelled features.
What recommendations would you give to someone considering this product?
We have found this application assists with overseeing clients, it is maybe the best application that we can use to talk with clients. It has moved features of get-together visiting that help with managing the issues in the business. With the help of this application, it is not hard to talk with clients. It is a straightforward and speedy application to talk with clients without any constraints.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
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Vikalap G.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Great for video conference
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has lot of great features when it comes to video conference and invitation can be sent to external people as well.
What is your favorite aspect of this product?
Zoom is perfect for video conference and audio bridge calls. It helps team working from different locations connect. It is easy to set up calls, user interface is good. And one can join from laptop or even mobile as well.
What do you dislike most about this product?
There is nothing much to dislike, instant message may be has some scope of improvement.
What recommendations would you give to someone considering this product?
This is a reliable product for audio and video conference.
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
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