What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
User-friendly, simulates real-life communication
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Clayton H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
A versatile collaboration tool.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is excellent and reliable. Compared to other remote conferencing software, such as Google Hangouts, the setup UI is convenient and easy to use and rarely malfunctions. Zoom Meetings allow you to communicate with a wide range of stakeholders, including investors, team members, visitors, and local and international representatives.
What is your favorite aspect of this product?
The best feature is the option to create polls before or in between sessions. I appreciate how quickly they can go covert and record phone calls. Now, I can change between training videos much faster. I like how easy it is to send the meeting link and make a calendar appointment. You can instantly change your Google calendar invitations by downloading a web plugin.
What do you dislike most about this product?
The tab is difficult to maximize after it has been minimized. Poor service; you can only use it if you have the application; to speed up the scheduling of meetings, it must sync with calendars when logged in. The connection is unstable on wired and wireless devices alike. Our accounts have regularly been locked, which is quite aggravating.
What recommendations would you give to someone considering this product?
The host has control over the other guests. The host may, for instance, declare someone mute or exclude them from a gathering or class. It is an option for a virtual meeting. Alternatives to virtual backgrounds exist. Features a video editing feature in the settings as well. If you want to, you can contact the team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Briggs J.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2022
Easy-to-use videoconferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We can easily communicate with customers in real time and improve user experience thanks to Zoom. It is dependable and easy to use in meetings, conferences, and live events. The ability to live-stream meetings to audiences is its most vital feature. This considerably raises your enjoyment level when using other features. This includes screen sharing, audio and video recording, live polling, and more.
What is your favorite aspect of this product?
It is hard to pick just one thing as the best. The Zoom team has made this program accessible on all widely used platforms. I appreciate that Zoom provides the resources required for webinars and online conference calls. I enjoy how, in addition to being a video communication option for the modern world, you can display your screen, connect to someone else's screen and control it, write on slides, and do many other things.
What do you dislike most about this product?
Some parts of Zoom Cloud Meetings are different. Some have a 40-minute session completion limit, and zoom can occasionally be extremely sluggish. Given how outdated it appears in recent developments, they must have put much effort into building a new UI/UX. Free sessions are allowed for an hour at maximum.
What recommendations would you give to someone considering this product?
It offers a variety of in-meeting features that make it simple for our team to interact and work together. Zoom is an excellent program for adults and children due to its simple layout and superior controls. Connecting with clients from different organizations or team members inside the same organization offers an intuitive design that is straightforward to use.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.