What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Adil B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Great platform to humanize remote working
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
As a frequent user of Zoom for workplace communication, I find it to be an invaluable tool for keeping teams connected, especially in a hybrid or remote work environment. The video conferencing feature is incredibly reliable, offering high-quality video and audio even with larger groups, which is essential for our team meetings and client presentations. I also appreciate the screen sharing and whiteboard functions, which make it easy to collaborate in real-time on design mockups and marketing strategies.
What is your favorite aspect of this product?
Easy to use and integrates seamlessly into daily workflows
What do you dislike most about this product?
When sharing, the toolbar can get in the way or get lost on my screen
What recommendations would you give to someone considering this product?
Highly recommended platform to experience the best audio video quality,
Pros
- Effective Service
- Saves Time
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Agata Z.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Oct 2024
Very easy to use and convenient
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It’s trustworthy and had good features
What is your favorite aspect of this product?
Ease of use and how familiar everyone is with it
What do you dislike most about this product?
Reported issues with confidentiality
What recommendations would you give to someone considering this product?
Definitely one of the most popular and trusted software
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Cons
- Vendor Friendly Policies
- Security Frustrates
Please tell us why you think this review should be flagged.
Susmita W.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Very easy to use. Screen sharing, screen control.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The screen sharing, file uploads and chat features
What is your favorite aspect of this product?
Screen sharing and file uploads
What do you dislike most about this product?
Sometimes audio
What recommendations would you give to someone considering this product?
Use your channel
Pros
- Enables Productivity
- Unique Features
- Generous Negotitation
- Transparent
Please tell us why you think this review should be flagged.
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