What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Josephine N.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2024
Easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
is easy to use and has high-quality video, The mobile app is user-friendly so one can use it anywhere as long as they have a phone. Straightforward in setting meetings making it simple and beginner-friendly
What is your favorite aspect of this product?
you can set a meeting very fast without huddles and also accessing the meeting is very easy. It is great for last-minute rush meetings. It also works great for a small audience
What do you dislike most about this product?
the cost is rather high for small businesses
What recommendations would you give to someone considering this product?
I would highly recommend it, especially for last-minute meetings
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Isaac Silvin D.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2024
Easy to use and accessible Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Screen Sharing, Breakout Rooms, Live Transcription, Annotation Tools, File Sharing
What is your favorite aspect of this product?
Cloud Integration and Storage
What do you dislike most about this product?
Security Reasons and User Interface Problems
What recommendations would you give to someone considering this product?
I would suggest the Webinar Management and Security Reasons
Pros
- Efficient Service
- Inspires Innovation
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Gul M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2024
Smooth Large-Scale Video Conference
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom's stable infrastructure and great audio/video quality make it great for webinars and large gatherings.
What is your favorite aspect of this product?
Workshops benefit from breakout rooms, which allow smaller group discussions at large conferences.
What do you dislike most about this product?
Controlling security and privacy settings has proven difficult, especially with updates.
What recommendations would you give to someone considering this product?
Zoom is perfect for collaborative meetings and large virtual events.
Pros
- Continually Improving Product
- Unique Features
- Inspires Innovation
- Respectful
Cons
- Less Caring
Please tell us why you think this review should be flagged.
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