What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Score 8.6
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Zoom Workplace Reviews
Karan M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Dec 2024
Outstanding product for its price point.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is different from other video conferencing tools mainly because it is simple, can grow with needs, and has many features. Its main advantage is that it can host big meetings with up to 1,000 participants, which is great for both small teams and large companies. Its easy-to-use design makes it simple for everyone, no matter their technical skills, which is a big plus compared to more complicated options. With high-definition video and excellent audio transmission requiring limited bandwidth, assurance of smooth delivery to any user is dependent on a good network condition.
What is your favorite aspect of this product?
My favourite feature is the breakout rooms, as Zoom allows for the easy division of huge meetings into several smaller ones. It makes it extremely ideal for teamwork and brainstorming in workshops, even for e-learning or virtual classes. It improves people's ability to be more attentive and gives them the ability to go into specific activities with a subset of their participants before the whole team gets back together. It is a business and education game-changer because it allows greater flexibility and efficiency in the management of varied meeting formats.
What do you dislike most about this product?
What I most dislike about Zoom is that it needs an internet connection to work properly. Where the internet may be slow or unstable, the sound and video will get worse, causing interruptions in meetings. Additionally, the free plan on Zoom has a good offer, though the 40-minute limit in group meetings feels too short for users who require longer talks. The interface is friendly, but it could use easier controls for handling bigger meetings better. This should include more efficient tools in terms of participant management as well as faster access to features like polls and reactions.
What recommendations would you give to someone considering this product?
. Evaluate Your Needs, Test the Free Plan, Explore Integrations, Familiarize Yourself With Security Settings
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Melvin R.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Great product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Resoloution
What is your favorite aspect of this product?
Quality of view
What do you dislike most about this product?
High RAM required.
What recommendations would you give to someone considering this product?
To use it oftenly
Pros
- Trustworthy
- Effective Service
- Saves Time
- Helps Innovate
Cons
- Less Efficient Service
- Less Transparent
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Wyatt C.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Dec 2024
Reliable video conferencing and collaboration tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The zoom is the pretty much efficient tool due to its ease of use, compatibility in the workplace, performance and its continuous innovations in the digital meetings. The fact that its pretty ease to setup the whole tool in any kind of device and arrange a quick and secured meeting is the standout feature of it. The free of cost availability and high audio-video quality makes it appealing for every professional and day to day users. A reliable tool for sure which performs according to the standards and our requirements.
What is your favorite aspect of this product?
Zoom comes with a interface which is easy to use and can be easily directed to use among any age people. From people using it in the professional environments to the kids attending their classes online we have come a long way with the zoom. The ability to easily host, join or schedule any kind of meeting matched with lower bandwidth and high quality transmission makes it the reliable tool for virtual meetings. The combination of simplicity and multiple features all set together definitely brings in reliability to this tool and we can depend on it for our professional and personal needs.
What do you dislike most about this product?
I am not being able to edit my cloud documents like the ones in google sheet so that hinders my collaboration with the team where we are not able to integrate the zoom with the sheets. So i would personally like this integration to be added so we do not have to go outside of this app to edit our docs.
What recommendations would you give to someone considering this product?
I would recommend to explore this app and test out all of free and basic functionalities that will give you a whole lot idea what you're dealing with. It comes with secured password meeting features, screen sharing, white board features and many more. So implementing it in your organization would be a great addition but do keep in mind it can be used on both large and small scale allowing you to make the most of it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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