Zoom Workplace Logo
Zoom Workplace Logo
Zoom Video Communications Inc.

Zoom Workplace

Composite Score
8.9 /10
CX Score
9.1 /10

What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Zoom Workplace won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Video Conferencing

87

Screen Share

86

Audio Conferencing VoIP

86

Audio Controls

84

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

83

Keyboard Mouse Control

83

Virtual Whiteboard

81

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Quality of Features

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

79

Zoom Workplace Reviews

Sindhura R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Amazing Video And Audio Conference Tool

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

Zoom has developed its software in a very intuitive way. Any new user using zoom doesn't need to struggle with how to use it. The first call itself, we can be like a pro user of Zoom. In the last two years, we never had downtime, that's the best part I love about Zoom.

What is your favorite aspect of this product?

I love many features in Zoom, but the most favourite ones are Starring important messages, Awesome easy-to-use interface, Drive mode and many other

What do you dislike most about this product?

I don't have any dislikes as such. But I observed one thing, somehow zoom consumes a little more bandwidth. But I don't think that's an issue in the current 5G world.

What recommendations would you give to someone considering this product?

Any organizations that need to communicate better, have seamless meetings with the team members, Online Demos, Recordings, Whiteboards I would say Zoom is the best choice out there in the market. During Covid Zoom has really made its way in most of the enterprise companies. That's because of how easy it is to purchase a license and also it's cost-effective.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jaime M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

its a good application for share video conference

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

It is quite recognized

What is your favorite aspect of this product?

the ease with which you can share your computer screen

What do you dislike most about this product?

It's too hard to silence the call for one

What recommendations would you give to someone considering this product?

I couldn't say right now

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Md. Sajjad H.

  • Role: Student Academic
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Zoom- the best audio and video conferencing tool

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

Zoom interface and ease of use is better than google meet.

What is your favorite aspect of this product?

Zoom interface is very appealing to me. It is very use to operate zoom features. Smooth audio and video conferencing is one of the best attracting parts for me. Screen sharing option is very useful for me.

What do you dislike most about this product?

Limited 40 minutes free version for audio and video conferencing is a disappointing fact for me.

What recommendations would you give to someone considering this product?

II can recommend zoom to anyone confidently for using it for audio and video conferencing. Zoom has enhanced my productivity and saved time, energy and money through virtual presence in working place.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Zoom Workplace Comparisons