What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Steven T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Covid boosted Zoom's presence and market share
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom by far is the easiest video conferencing platform to use. After testing out several platforms, Zoom is the easiest with the highest reliability rate.
What is your favorite aspect of this product?
Zoom is easy to set up for both you and anyone outside of the organization. The investment to install is low, and pretty much all of the partners or companies we have to deal with host meetings on Zoom.
What do you dislike most about this product?
Its features are pretty much a Vanilla me-too kind of product as other online meeting platforms. Zoom stuck to the basics and provided a good meeting experience, however, there are no distinguishing features that make it stand out (aside from the sheer market share)
What recommendations would you give to someone considering this product?
For folks looking to add Zoom to their meeting portfolio, ask around first. Ask their customers, suppliers, partners, and the folks you interact with most, what meeting platform are they on. If most of them use Zoom, then you know Zoom will be compatible and it will be easy for you to have meetings with them.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Respectful
Cons
- Commodity Features
- Less Generous
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Camilo P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Lectures with zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The first serious logical comparison with Skype is a classic comparison, but both are easy to use, versatile and with many free options.
What is your favorite aspect of this product?
You will get your team to participate and feel integrated at all times. Smart video conferencing has many benefits, time optimization is one of them. Similarly, by not having to deal with technological barriers, you will be able to express your ideas easily through Zoom. Accelerate decision-making and solve problems in half the time.
What do you dislike most about this product?
Video conferencing can make eye contact more difficult to establish as you have to balance your time between looking at the screen and looking at the camera.
What recommendations would you give to someone considering this product?
It is interesting to note that most magnetic stripe readers made these days are capable of reading two stripes of information. And that is why merchants who have older magstripe readers may feel the need to upgrade or completely replace their magstripe reader so that they can also read the third stripe, which contains classified information about the cardholder. .
Pros
- Enables Productivity
- Effective Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Swarupa K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
The best communication s/w for professionals
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The best part of Zoom meeting application is, we can communicate even in the low bandwidth internet connection. It has features like easy to add/invite, record, share and sending messages or transferring files It supports all environment and has trail version also support for meeting of 20+ invitees One of best and easy to use for non technical people's
What is your favorite aspect of this product?
Screenshare in less network connection Inviting others in the same network Quality of recordings, controls Easy to use
What do you dislike most about this product?
Nothing to say dislike about this. Only thing is, it should save the recording in cloud life time with limited allocated space.
What recommendations would you give to someone considering this product?
I strongly recommend this software for meetings of personal or professional and individual or group
Pros
- Continually Improving Product
- Enables Productivity
- Saves Time
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
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