What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Bradley B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Quick and easy communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has an easier set up process than some others and you can be talking with work colleagues or family in no time
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Would need more exposure to it to comment
What recommendations would you give to someone considering this product?
If you are wanting to quickly communicate with someone this is the product to use as its fast and simple with no contract needed to use it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
MARCEL R.
- Role: C-Level
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Dec 2021
The tool that help during the beginning of Covid
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Well, everyone is using it in many industries, instead of other software's in the market. That was the main reason to using this great tool.
What is your favorite aspect of this product?
It is user friendly for most of the parts, easy to understand and everyone knows about it.
What do you dislike most about this product?
I do not have problems with it so far. No dislikes
What recommendations would you give to someone considering this product?
Always check a YouTube video for tutorials, this will make your life easier.
Pros
- Saves Time
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Huseyin K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2021
Best video conference tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It supports more numbers of cam live.
What is your favorite aspect of this product?
It is completely free and working on all platforms. Every meeting has unique id and customizable.
What do you dislike most about this product?
Security updates must be most scrict.
What recommendations would you give to someone considering this product?
If you need a stable and popular video conference tool, go for it surely.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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