Zoom Workplace Logo
Zoom Workplace Logo
Zoom Video Communications Inc.

Zoom Workplace

Composite Score
8.9 /10
CX Score
9.1 /10

What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Web and Video Conferencing - Enterprise category

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Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Video Conferencing

87

Screen Share

86

Audio Conferencing VoIP

86

Audio Controls

84

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Keyboard Mouse Control

83

Instant Messaging

82

Virtual Whiteboard

81

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

79

Zoom Workplace Reviews

Max R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

One of the best conferencing tool

Likeliness to Recommend

8 /10

What differentiates Zoom Workplace from other similar products?

Zoom is a great tool for managing videoconferencing. One of its strong points is the ability to manage more than 100 users for a single call

What is your favorite aspect of this product?

Zoom includes some cool features: screen recording, screen sharing first of all. This features are very easy to use and very useful. Also the camera settings are very complete and allows to edit camera and video parameters

What do you dislike most about this product?

The UI could be made more modern. The free tier is somewhat limited

What recommendations would you give to someone considering this product?

If you are looking for a video conferencing tool that allows for timely management of permissions and settings, Zoom is the best. The free tier is limited in duration, but allows you to test it before deciding

Pros

  • Unique Features
  • Saves Time
  • Appreciates Incumbent Status
  • Helps Innovate

MARCO Z.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ishaan P.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Best Video Conferencing Software with Best Pricing

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

It's cost is very low was it provides decent subscription cost for large amount of people entering the zoom meeting at once. Also, it's UI is lot simpler than others. Secondly, you can edit your name in the meeting anytime. Which is unique.

What is your favorite aspect of this product?

The favourite aspect is that it's video layout is amazing. Intant messaging gives me an hassle free interaction. Screen Share helps me to showcase my project work.

What do you dislike most about this product?

There's nothing to be disliked. Yes more features like background images can be added into it. Rest, it's a good software.

What recommendations would you give to someone considering this product?

Highly Recommended. If you are into daily conferences then definitely go for this software.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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