What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Litsa K.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted May 2022
First time users need guidance.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easier for the host to schedule a meeting.
What is your favorite aspect of this product?
Large windows and movable while in meeting.
What do you dislike most about this product?
My first time clients miss the pop up window to get in.
What recommendations would you give to someone considering this product?
Easy to use, prefer the payed version for groups. No time limit.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
tommy c.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
A multifunctional platform for various business
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The user can quickly connect to the team or individual user. The service supports up to 1000 participants
What is your favorite aspect of this product?
Free plans are available Ability to schedule and initiate conferences with assistance. MS Outlook and Gmail
What do you dislike most about this product?
1-It is impossible to record a broadcast on a free plan 2-You cannot broadcast the recording on social networks
What recommendations would you give to someone considering this product?
Zoom has become a popular server for video conferencing, meetings, discussions, lessons, lectures, webinars and informal communication. The platform has extensive technical capabilities
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Line C.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2022
Simple and effective business meeting tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom works well for collaboration and team meetings and one doesn't need to have a google id to create a zoom invite
What is your favorite aspect of this product?
user friendly and very effective for business meetings both in terms of video and audio quality good UI on both desktop and mobile application
What do you dislike most about this product?
40 minutes time limit in the free model for doing team meetings screen sharing option can be confusing
What recommendations would you give to someone considering this product?
Zoom fits well both for doing personal meetings with friends or doing business with clients or employees. It is a great collaboration tool.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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