What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Mary V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
The best video conferencing tool.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
During COVID-19, Zoom was the program that made my job more convenient. Zoom still allows me to work from home, and since Zoom provides a solution for everything, there are no obstacles to accomplishing any activity. When we're working together on any topic, we don't need to maintain 4-5 programs open at once because we can access them all on Zoom without any trouble. Our staff also specializes in new employee orientation programs, and we are able to offer our programs through Zoom. When we encounter unusual issues, screen-sharing is quite helpful for sharing our displays, job programs, codes, and even our phones.
What is your favorite aspect of this product?
I value Zoom because: 1. I can record meetings and immediately save them on the cloud. 2. When recordings are stored, links are immediately shared. 3. Specifies how the meeting may be "dismissed" or "adjourned." 4. The finest part of all is that it works flawlessly on PCs, mobile devices, and tablet computers. The user interface has always been clean-looking. It is pretty simple and intuitive to use. Additionally, I always get calls when using Zoom and I've never experienced any issues.
What do you dislike most about this product?
For me, there are no drawbacks to the zoom program, and so far, there isn't anything I dislike about it; on the contrary, the software continues to wow me at every meeting.
What recommendations would you give to someone considering this product?
Prior to Zoom, I utilized Google Meets and had several problems, including recording and shared whiteboarding. Since switching to Zoom, I have discovered a plethora of advantages. Learn about all the applications that can be used with Zoom and all the features it presently offers. Your career and life will be made easier as a result. What are you waiting for to use Zoom?
Pros
- Reliable
- Unique Features
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
Brandon m.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Most convenient video communication software.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Shcedule meetings by looking the available time for other attendees. Provides notifications to dismiss or snooze meeting. Share the screen while presenting and allow another side person to have remote access to your pc.it can be used from computers,cell phones and tablets, without presenting major problems. The software has free version and paid version.
What is your favorite aspect of this product?
Ability for one to send personal message during the meeting on the platform. The meetings are pretty solid in A/V clarity so the communication is awesome. It's excellent interface for working with colleagues through screen share. It handles network very nicely even if there are 100+ users for one meeting.
What do you dislike most about this product?
When using the mobile version, sometimes if you receive a call,even if you don't answer ,the volume of the zoom app goes down and you have to exit the application.
What recommendations would you give to someone considering this product?
Get familiar with all app that get configured with zoom and all the functions zoom currently has , it will definitely make your job and life much easier.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Shailja S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Easy to use but bit pricey
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Video and audio quality is super
What do you dislike most about this product?
it is auto cut call time duration
What recommendations would you give to someone considering this product?
It is a very good video conferensing software which has all aspects
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Effective Service
Please tell us why you think this review should be flagged.
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