What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Rezwana S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Universally accepted virtual meeting solution
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is the best in terms of its ubiquitous acceptance. EverywhereI can share my zoom link for a virtual meeting and the participants will very much likely be receptive to joining the meeting on zoom.
What is your favorite aspect of this product?
Zoom has made screen sharing, virtual meeting so simple that it has become an essential part of every workplace. It doesn’t require any training for anyone and the participants also know how to Share screen and give remote access.
What do you dislike most about this product?
There are scopes of improvements of course, the link sharing and chat feature could be augmented to make the meetings more easy flowing.
What recommendations would you give to someone considering this product?
There is no viable alternative to Zoom as of now, so I would vouch for Zoom as a must for the workplaces.
Pros
- Trustworthy
- Efficient Service
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Akos K.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Brilliant video conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is continuously evolves into a better and feature rich product that helps them keeping ahead of the pack.
What is your favorite aspect of this product?
Really easy to work with and use, great collaboration tools, like rooms or annotation, and easy integration with other tools like Slack
What do you dislike most about this product?
The navigation bar is annoying and when switching from full screen to small screen, I tend to loose the screen.
What recommendations would you give to someone considering this product?
The product is better than Teams, so if you think of switching, go for it, or start with a trial/free version to see if it is a better solution for your company.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Reliable
Please tell us why you think this review should be flagged.
Michal W.
- Role: Student Academic
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jun 2022
Great and versatile communications!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a complete package of various communication tools which allow the user to make the most of one piece of software for communication purposes regardless of how large a group they are in need of speaking with. It's a great product for any situation, whether it is business meetings or distanced education needs!
What is your favorite aspect of this product?
Screen share and whiteboard abilities make this absolutely awesome to use! Used it both in the office where I work and during my aviation classes that I have been taking recently. I must say that the versatility is incredible!
What do you dislike most about this product?
Really cannot think of anything to dislike about it. Of the various communication tools that I use in my personal and professional lives, this is by far the best in my opinion.
What recommendations would you give to someone considering this product?
If you want a product that will give you the most possible options to use in communicating with your audience, this is the one! Many have a few of the features here, most do not have all of them available to the user. It is one of the best if not the best software I have seen for video conference, audio conference, and distance learning. It is an all in one for communication!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.