What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ashish T.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
Zoom is Simply Awesome! Can't live without it!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use Video and Audio Quality Cost-effectiveness
What is your favorite aspect of this product?
Control on Screen Share Ease of use
What do you dislike most about this product?
Nothing as such. It has everything what one needed.
What recommendations would you give to someone considering this product?
Must try this.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Alison R.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2022
Outstanding tool for planning meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
With the Zoom web and video conferencing app, we may now complete all the responsibilities we formerly had to compete with the parties in person at our workplace, including having a waiting space, holding both open and closed meetings, and transmitting any kind of material like documents, images, videos. It appears safer than other apps of this type.
What is your favorite aspect of this product?
Its outstanding call recording quality, and offered strong security are one of my favorite aspects. The meeting elements like chat and others work well. Zoom has both high-quality video and a simple user interface. I enjoy how it functions without any hiccups while keeping its subscription moderate. With Zoom I'm now capable of quickly scheduling new meetings and inviting participants by email.
What do you dislike most about this product?
Every time I have to attend a meeting on my phone, I detest it because there are so many call quality problems that I have to repeatedly quit and reopen the application, which is utterly horrible since I lose crucial information and my client becomes frustrated by it.
What recommendations would you give to someone considering this product?
For those who would like to easily and efficiently communicate with employees and clients online, Zoom is the best web conference application. Because so many features and a very interesting and aesthetically appealing interface are included in every package, Zoom is a major player in the field of video conferencing that is also affordable and easy to use.
Pros
- Reliable
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Junior R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Zoom For Incredible unified Communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I crown its intrusive user-friendly interface. Encryption on unified Communication. Web and video conferencing services. Audio calls. Mass messaging. File sharing.
What is your favorite aspect of this product?
Facilitation of online business meetings requirements
What do you dislike most about this product?
Nothing to dislike upon its functionality and services since it over delivers all.
What recommendations would you give to someone considering this product?
I recommend it to all of them since it has it all under single roof.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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