What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Soniya S.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2022
Zoom is best
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is reliable; we've been using Zoom for years and never had significant problems. Zoom Support has always resolved our issues, which there weren't many of, so when it comes to our choice of communication platforms Zoom is our #1 choice. Sharing your screen is easy, the remote control feature is really nice, and we find it very user-friendly. Even if someone joins Zoom for the first time, it doesn't take long for them to learn and become comfortable with the platform.
What is your favorite aspect of this product?
easy to use and clear and simple UI makes it better than others
What do you dislike most about this product?
No dislikes about Zoom. Zoom is perfect app for video conferencing and video calls and virtual meetingd
What recommendations would you give to someone considering this product?
everyone should consider it before choosing any other video meeting tool. It is a must have tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Nicole H.
- Role: Operations
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Oct 2022
Great for the virtual trainer
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use. Easy to share information. Reliable
What is your favorite aspect of this product?
breakout rooms. screen sharing ease. reliable and easy to access for all
What do you dislike most about this product?
length of meeting times in the begining
What recommendations would you give to someone considering this product?
do a comparison sharing the same info on 2 different platforms to get a good understanding
Pros
- Reliable
- Trustworthy
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Arpit J.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2022
Good communication but complex interface!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The depth and breadth of features offered.
What is your favorite aspect of this product?
Breakout rooms!
What do you dislike most about this product?
The interface is complex with too many features stuffed.
What recommendations would you give to someone considering this product?
Its a good tool but hard to getting used to.
Pros
- Security Protects
- Reliable
- Performance Enhancing
- Effective Service
Please tell us why you think this review should be flagged.
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