What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Usman E.
- Role: Finance
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Oct 2022
Excellent product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
ease of use
What is your favorite aspect of this product?
video conferencing
What do you dislike most about this product?
interface is very boring non itneractive
What recommendations would you give to someone considering this product?
highly recommended
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Natalie C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
The simplest video solution on the market
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has great video resolution quality, the best I've seen among video chat programs. Zooming on a real variety of devices is really helpful to
What is your favorite aspect of this product?
I really like the breakout rooms, they are the easiest way to facilitate individual group discussions I've seen in video chats
What do you dislike most about this product?
When I used it for a larger group, it was capped at 100 attendees, so needed an alternative solution
What recommendations would you give to someone considering this product?
Try the white board feature, I've only recently discovered it and it's a game changer
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Over Delivered
Please tell us why you think this review should be flagged.
Haley E.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2022
HD-quality video conferencing with Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom offers full-featured cloud-based online meeting experience that allows HD-quality video conferencing and simple group messaging. Zoom also supports screen sharing and allows document collaboration
What is your favorite aspect of this product?
Zoom's conference room offers grid layout where I view the video streams of all participants. This helps me moderate the meeting to ensure a more organized discussion
What do you dislike most about this product?
Add more user windows on single screen of mobile application and provide the ability to toggle which audio and video devices appear in the list
What recommendations would you give to someone considering this product?
Zoom allows you to host onlinr meetings and offers unlimited airtime for one-to-one meetings. The app offers proprietary screen sharing technology to allow real time collaboration
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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