What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Tierra L.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Oct 2022
Very affordable and also so easy to use!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
What differentiates zoom from other products is that zoom is a lot easier to navigate than other products. We can easily record our presentations and send them out to the rest of the organization, which makes zoom top-tier. Zoom is also a lot more affordable than the others.
What is your favorite aspect of this product?
My favorite aspect of zoom is being able to record our meetings and save them. It makes it so much easier when a colleague is not available for the meeting and I am able to send them the recording that I created with zoom
What do you dislike most about this product?
One thing I dislike about zoom is that it can be a little laggy at times during our presentations, or when we start recording but it’s usually an easy fix.
What recommendations would you give to someone considering this product?
I would recommend trying zoom out and getting a feel forward to seeing how you actually like it and how you can implement it into your organization because it’s a really good product and amazing way to communicate.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Jamie w.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Zoom Review
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to communicate with teams It's affordable and it can be used worldwide
What is your favorite aspect of this product?
Easy to use It do meetings with several clients
What do you dislike most about this product?
I have no dislike about it, it works best
What recommendations would you give to someone considering this product?
It's good i can recommend you all to join
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Terry a.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2022
Zoom Review.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is very easy to use. It has clean interface. It saves on time. It is reliable and trustworthy.
What is your favorite aspect of this product?
Reliability. User friendly. Saves time.
What do you dislike most about this product?
Costly to implement.
What recommendations would you give to someone considering this product?
I would recommend others to use this program.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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