What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Great set of features!
Likeliness to Recommend
Pros
- Performance Enhancing
- Continually Improving Product
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Mohammad I.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Excellent product which uses less resources
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has improved the quality and stability of the product from last couple of years.
What is your favorite aspect of this product?
Lightweight product with almost excellent level of productivity.
What do you dislike most about this product?
As of now it's going in correct way.
What recommendations would you give to someone considering this product?
Go for it without and hesitation.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Inspires Innovation
Cons
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Prashant B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Best Online Meeting Platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I have used several online video conferencing platforms but by far zoom is the best as it has tons of features. As a Frontend Developer, I use software that has good UI and easy-to-use navigations and I really like the UI of the zoom web and app. When I was doing my graduation, I joined a company as a Freelancer and I have to use zoom for my daily meetings. And even now, I use to attend all my meetings on zoom and record my YouTube videos.
What is your favorite aspect of this product?
I really love their Quick Meeting feature so we don't have to do a lot to create a meeting I use zoom for my meetings and YouTube videos so I use their video and audio feature most of the time. And I use zoom daily and I haven't seen any lags or issues yet on this awesome software.
What do you dislike most about this product?
As far as I have used zoom I have no complaints with them but the only feature that I don't like is Display Participants Name as I used to record my YouTube videos and when I disable the feature "Display Participants Name" it doesn't work. I think it's a bug and it should be solved as soon as possible.
What recommendations would you give to someone considering this product?
I will truly recommend zoom to each and everyone who is looking for an easy-to-use and reliable online video conferencing software. As I have been using zoom for 3 years now and it still works like a charm for me and it will work for you as well so go for this software and you will even love it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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