What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Kimberly b.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Oct 2022
Awesome meeting place for professional stuff
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I like the layout of software I like the videos quality I enjoy how professional the software is I enjoy the security features it has It's easy to use
What is your favorite aspect of this product?
I like how easy it is to join a meetings I like how easy installation was
What do you dislike most about this product?
I don't like the learning curve for the application I don't like much data the software consumes
What recommendations would you give to someone considering this product?
Team building made easier over long distance
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Brooke D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
" Intrusive and Robustic UC Platform "
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Guarantee scheduling qualified online meetings. Whiteboard rooms tech. Digital HQ in platform. VoIP calls, UC and BIM Channels
What is your favorite aspect of this product?
Ease of sharing recordings among other files
What do you dislike most about this product?
Nothing to note,it is robust
What recommendations would you give to someone considering this product?
I would like to assure all prospects of quality service
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jose A.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
Fast and easy implementation but pricey.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Quick implementation for hosts and guests. Super intuitive.
What is your favorite aspect of this product?
Quick implementation for hosts and guests. Super intuitive.
What do you dislike most about this product?
It's a bit confusing when you start as a host and do the rehearsals it's also confusing.
What recommendations would you give to someone considering this product?
It takes a little time to learn it but if you are going to make a conference it is better to try it before.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Generous
Please tell us why you think this review should be flagged.
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