What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Vladimir Š.
- Role: Consultant
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Great tool, but too expensive for average Joe
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Quality and reliability. Established brand.
What is your favorite aspect of this product?
Reliability. Good for creating and managing large online meetings and events.
What do you dislike most about this product?
Pricing options seem okay for larger businesses, but small businesses could better benefit form other less expensive or even free alternatives, like Jitsy.
What recommendations would you give to someone considering this product?
If you need a reliable tool and have a good ROI on it, go for it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Trevor G.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Great product that is easy for all ages to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use, and costs are ideal for small businesses and large ones.
What is your favorite aspect of this product?
integration to email and schedule apps
What do you dislike most about this product?
none come to mind at this time, sometimes its hard to create events for people and it does not send out reminders to people who have signed up
What recommendations would you give to someone considering this product?
If you want to test they have a free option with limited time, this gives you full access to all the features before going to a paid option
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Lisandro F.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Great set of features and easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is easy to use and provides a simple way to perform meetings and carry conferences or webinars
What is your favorite aspect of this product?
Easy of client installation and configuration
What do you dislike most about this product?
Nothing in particular
What recommendations would you give to someone considering this product?
We use it with some customers and providers (some others use Jabber / Webex / Teams) and Zoom is always reliable and simple to use.
Pros
- Enables Productivity
- Effective Service
- Saves Time
- Helps Innovate
Please tell us why you think this review should be flagged.
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