What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Rachel B.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2022
Zoom is okay but could be improved
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I dont think it is really differentiated
What is your favorite aspect of this product?
Filters are my favorite aspect.
What do you dislike most about this product?
background settings
What recommendations would you give to someone considering this product?
It is useful
Pros
- Continually Improving Product
- Effective Service
- Saves Time
- Helps Innovate
Please tell us why you think this review should be flagged.
Ankush C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Leader in the market for video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Almost every time you need to use Zoom, it works. With the other platforms I've tried, not so much. Zoom is a great platform for screen sharing as well, which we use for our phones.
What is your favorite aspect of this product?
I love how simple it is to schedule with the integration of Gmail and Google Calendar. When necessary, simple to use a phone or desktop to attend. I enjoy not having to spend the entire day at my desk just because I have a few brief meetings or one-on-ones scheduled.
What do you dislike most about this product?
Since we are returning to physical school, we are not using it as much, but it is very useful when you need a consistent meeting space.
What recommendations would you give to someone considering this product?
It is best because of its simple features. The best features for every business, employee, and even student include content sharing, whiteboard, file sharing, screen sharing, team chat, and many others. Other competitors are too far from the competition.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Pankaj J.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Delightful Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is so light weight application that make is quite easy to use. Features like background blur was introduced by zoom.
What is your favorite aspect of this product?
The screen write feature is the best tool to have in a call.
What do you dislike most about this product?
Cannot transfer files in the meeting chat.
What recommendations would you give to someone considering this product?
You should go absolutely give it a try, you will love it.
Pros
- Continually Improving Product
- Helps Innovate
- Includes Product Enhancements
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
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