What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.7
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Zoom Workplace Reviews
Sergio Andres R.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Jun 2023
excellent for large workgroups
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
User-friendly interface, High-quality video and audio, Scalability, Virtual backgrounds and filters, Screen sharing and collaboration tools
What is your favorite aspect of this product?
It is a very agile tool, which allows you to work with several work groups or make subgroups and easily share information
What do you dislike most about this product?
In general, I find that the tool works very well.
What recommendations would you give to someone considering this product?
incorporate if it is a company with a considerable number of employees
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
shivaling p.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Great Client engagement platform for us! Loved it
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has a great customer support team for any issues related to video conferencing and also it has an open developer platform where we can build any custom integrations.
What is your favorite aspect of this product?
My favourite aspect is that it has an open developer platform for better functionality.
What do you dislike most about this product?
I dislike its partner learning centre which needs better resources for customers to understand the platform.
What recommendations would you give to someone considering this product?
I recommend the platform for client oriented enterprises who need a world class video conferencing software.
Pros
- Inspires Innovation
- Fair
- Acts with Integrity
- Friendly Negotiation
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
The Gold Standard
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Inspires Innovation
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
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