What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Jeremy K.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
real easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
i love that it's easy to use and you can put a password so not everyone can randmonly access your calls
What is your favorite aspect of this product?
having to have a password to enter calls
What do you dislike most about this product?
everything works as it should
What recommendations would you give to someone considering this product?
great for long distance interviews
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Transparent
Please tell us why you think this review should be flagged.
Claudia M.
- Role: Operations
- Industry: Communications
- Involvement: Vendor Management and Renewal
Submitted Jun 2023
I love Zoom!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
the quality.
What is your favorite aspect of this product?
The quality of video.
What do you dislike most about this product?
the logging in.
What recommendations would you give to someone considering this product?
be more accesible.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Madhu Shalini R.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2023
Easy to use, Fantastic product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom features are easy to use and the application is acting so fast, lightweight, and connects with lots of people in a limited period of time.
What is your favorite aspect of this product?
My favorite of Zoom application would be screen sharing. It is a wanting feature for the people who are all on the call so that they get a clear understanding of the presentation.
What do you dislike most about this product?
When I get incoming calls it's taking too much time to connect with the opponent people.
What recommendations would you give to someone considering this product?
I would recommend this product for sure to other people because of its ease of use and multiple features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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