What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Trisha G.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2023
The Ultimate Conferencing Tool - Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We can record the session. The Limited number of participants can attend the meeting, and when required, we can upgrade it for more than 300+ audience and can change the background.
What is your favorite aspect of this product?
It is user-friendly, wherein setting up and joining meetings is simple, requiring minimal technical knowledge. We can quickly adapt the platform and navigate through its various functionalities easily.
What do you dislike most about this product?
One of the biggest issues that I had while using Zoom was that unauthorised people could join without permission this was sometimes disruptive as I had to make them go away myself.
What recommendations would you give to someone considering this product?
Zoom is incredible programming for any business hoping to increase proficiency and generally speaking, diminish expenses. Immaculate, great screen sharing empowers consistent work meetings.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
peter a.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
My Experience On Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Not really found anything extraordinary
What is your favorite aspect of this product?
I like the capability of changing your background. You can make everyone in the meeting think you are speaking from heaven using a background
What do you dislike most about this product?
I do not like the fact that anyone that gets a meeting code can enter the meeting.
What recommendations would you give to someone considering this product?
It is a good product to have if most of your clients engagements are external to your organization
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Kushagra A.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Jul 2023
One of the best Conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The quality of experience is second to none
What is your favorite aspect of this product?
Its user friendly nature and video and audio quality
What do you dislike most about this product?
If it can address security concerns of users example being people entering meeting without invite etc
What recommendations would you give to someone considering this product?
The quality of experience is second to none. If security is not a concern go for it
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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