What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Prashant S.
- Role: Information Technology
- Industry: Entertainment
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Could be better!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom was one of the firsts in the industry of video calling with good features
What is your favorite aspect of this product?
Zoom meetings are easy to use on website, as well as application
What do you dislike most about this product?
Too much trouble to start a conferencing when compared with Teams/Meet
What recommendations would you give to someone considering this product?
Look out for better options
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
Shaurya S.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2023
Easy to use but a bit expensive
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The ease of use of just creating a meeting and inviting people with extremely high speed and efficiency.
What is your favorite aspect of this product?
The ubiquity of the software has made it easier to connect with everyone. In addition the video quality is great even when using low speed connections.
What do you dislike most about this product?
The price of the product is on the higher side, as compared to alternatives which are sometimes free also.
What recommendations would you give to someone considering this product?
Use a good quality microphone for calls, because audio can glitch sometimes with respect to background noise isolation.
Pros
- Reliable
- Enables Productivity
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Swarnim P.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2023
Easy to use video conference client
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Great video quality even in low speed internet connections. Hassle free multiple participation that zoom offers is one of a kind.
What is your favorite aspect of this product?
Absolutely great controls for video
What do you dislike most about this product?
The mobile app is clunky at times.
What recommendations would you give to someone considering this product?
Connect to zoom support for any issues, they are very responsive even at very odd times.
Pros
- Reliable
- Effective Service
- Saves Time
- Acts with Integrity
Please tell us why you think this review should be flagged.
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