What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Dustin B.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Great product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has a lot to offer, even though it requires multiple products if you want the maximum benefit. The main Zoom meeting product is solid, and has great quality and customer service.
What is your favorite aspect of this product?
Zoom has a co-working integration with Microsoft Teams, plus this app is easy to use, and is just like Teams, and GoTo Meeting.
What do you dislike most about this product?
If you want VoIP, conference bridging, conference room tap screens, requires multiple products plus the cost of the devices (separately). Just the meeting App, there's multiple levels, but that product is worth it.
What recommendations would you give to someone considering this product?
Zoom may have rebranded some of their apps/products, and you may want to engage directly with Zoom sales, or w/ a reputable vendor that knows what you need and can negotiate a price. My take is there's not much negotiating.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sanjana L.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2023
One of the best team collaboration platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
With zoom its very easy to organize meetings for large teams. It has great Host controls and the GUI is very simple. Its price is also very competitive as compared to other similar tools in market.
What is your favorite aspect of this product?
Host controls. Large meeting capacity. Easy to use interface
What do you dislike most about this product?
Safety is a point of concern.
What recommendations would you give to someone considering this product?
Great tool to collaborate with your team.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
dhavan m.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2023
One of the best products for video conference
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom differentiates itself from other similar products through its user-friendly interface and intuitive features, making it easy for participants to join and engage in meetings. It provides high-quality video and audio capabilities, even in low-bandwidth conditions, and supports large meetings with a significant number of participants. Zoom offers robust screen-sharing and collaboration tools, including annotation and document sharing. The platform gained popularity for its virtual background feature and offers various meeting controls and security measures. It integrates with third-party apps and supports multiple platforms, ensuring access
What is your favorite aspect of this product?
I like the way zoom provides functionality to connect people online without compromising security. It is also a very safe and simple platform to share documents and also allows you to share screens. It's video and audio quality is also very high.
What do you dislike most about this product?
I can't think of any negative point about zoom
What recommendations would you give to someone considering this product?
I would say go for it. It is very useful product to connect remote team and provides very simple interface to share documents. It is also very simple to setup meetings on zoom
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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