What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Leonardo S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2023
Great product, saved me during covid
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Number of logged in users
What do you dislike most about this product?
No dislikes at this moment
What recommendations would you give to someone considering this product?
none at this moment
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Lisa C.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2023
Super easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Stability
What is your favorite aspect of this product?
Easier to locate in call controls than competitors
What do you dislike most about this product?
The meeting link emails
What recommendations would you give to someone considering this product?
Well worth using
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
Harshal G.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2023
Perfect for seamless education.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out in education with its easy-to-use platform, robust breakout room features, and extensive integrations, making remote learning engaging and efficient.
What is your favorite aspect of this product?
Breakout rooms.
What do you dislike most about this product?
Zoom faced security and privacy issues in the past, which led to questions about the safety of user data.
What recommendations would you give to someone considering this product?
For educational use, consider setting up clear guidelines and expectations for students, making use of breakout rooms, and exploring integrations with learning management systems to maximize the benefits of Zoom in the classroom.
Pros
- Unique Features
- Client Friendly Policies
- Client's Interest First
- Friendly Negotiation
Cons
- Less Reliable
Please tell us why you think this review should be flagged.
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